Managing Bullying at Work training

Course Overview

This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying, conflict and inappropriate behaviour. The course covers:

•   Defining and dealing with difficult behaviour
•   Management and leadership styles
•   Communication styles
•   Organisational culture
•   Organisational policy and strategy

This course is flexible to meet the needs of the individuals / organisations attending.

This Managing Bullying at Work training course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Managing Bullying at Work London
Managing Bullying at Work Manchester
Managing Bullying at Work Nottingham
Managing Bullying at Work Birmingham
Managing Bullying at Work Bristol
Managing Bullying at Work Edinburgh
Managing Bullying at Work Leeds

Related Courses

Here is a selection of courses that we think you might also be interested in.

Building Excellent Working Relationships
Building Personal & Professional Confidence
Understanding Discipline and Grievance
Assertiveness & Building Personal Confidence
Dealing with Difficult People
Introduction to HR Skills
Managing Difficult Staffing Situations
Managing Conflict

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09.30 Introduction and Course Objectives

10.00 What bullying is and what effect it has on others / the organisation

10.30 Bullying versus firm management

10.45 Understanding the behaviour of both the bullies and the bullied

11.15 Dealing with inappropriate behaviour

12.00 Managing emotions

12.30 Practical coping strategies

13.00 Lunch

14.00 Assertive communication – getting the best behaviour from everyone

14.30 Helping the bullies and the bullied to develop better communication skills

15.00 Organisational policies and strategies

15.30 Action Planning

16.00 Summary and Action Plans Agreed

Testimonials

Thoroughly enjoyed the course and the trainers delivery.

Alison McLean, IE Music

Di facilitated learning well through enabling discourse between delegates and sharing relevant anecdotes from our own experience and other delegates.

Daniel Medd, Lifeplus Europe Ltd

I feel privileged to have had the opportunity to have a one-to-one training with Jane. I have found it very useful. Lots of food for thought.

Katherine Corbishley, Denton Wilde Sapte

A very informative session.

Steve Hyde, Sadlers Wells

Benefits

An awareness of what bullying behaviour is and what effect it has on others
An understanding of how individuals can become bullies without knowing it
An understanding of how behaviour can be misinterpreted
An awareness of how some management styles can be perceived as bullying
An understanding of the importance of assertive communication in challenging other peoples behaviour
An understanding of how to manage emotions for better effect
An overview of practical coping strategies to offer employees
An overview of what organisations can do to minimise bullying in their organisation