Understanding Discipline and Grievance

1 Day
London 18th Jun 2024
25th Jun 2024
5.5 hours

Course Overview

Handling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it helps to keep staff motivated, done incorrectly it creates an unhelpful atmosphere and company culture, as well as potentially costing a company money in tribunals. The seminar will explore all these issues and include practical ways to make progress and handle effectively, discipline and grievance issues.

This Understanding Discipline and Grievance training course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Understanding Discipline and Grievance London
Understanding Discipline and Grievance Manchester
Understanding Discipline and Grievance Nottingham
Understanding Discipline and Grievance Birmingham
Understanding Discipline and Grievance Bristol
Understanding Discipline and Grievance Edinburgh
Understanding Discipline and Grievance Leeds

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09:30 - 10:00Coffee & Course Objectives

10:00 - 10:30 Definitions (Defining terms: e.g. discipline, grievances, what is problem people behaviour, establishing why we need to have rules and procedures and company policies, the role of legislation in disciplines and grievances)

10:30 - 10:45 The Improvement and Punishment Balance (What viewpoints do we hold on blame or gain)

10:45 - 11:00 Setting SMART Objectives and Standards (Reasons for unacceptable performance, identifying and solving competence and commitment issues)

11:00 - 11:15: Coffee break

11:15 - 12:00 Identifying and Solving Typical Problems (Correctly identifying unacceptable attendance, relationships / behaviour; and determining when to counsel, coach, or discipline)

12:00 - 13:00 Solving Problems by Using a Three Step Model Approach (Identifying all the keys actions needed in: Investigating and establishing facts; Exploring and checking; Establishing possible actions and deciding)

13:00 - 13:45 Lunch

13:45 - 14:30 How to Interview (Handling the discipline interview and Handling the grievance interview)

14:30 - 15:00 Spending Time on Prevention (Raising morale at work and improving motivation at work, using The Recipe for Managing People the Right Way)

15;00 - 15:15 Coffee

15:15 - 16:30 Dismissal (Handling dismissal with confidence, using the five per cent view of discipline and grievances)

16:30 Summary & Action Plans Agreed

Testimonials

Very good relaxed and informative.
Carl Lowndes, Campanile Coventry
Really enjoyed it & found it v useful on specific issues.
Juliet Paull, Savills

Benefits

  • Understand fundamentally what discipline is all about
  • How to spend time on prevention and to prevent discipline and grievance problems
  • How to interview and handle discipline hearings
  • How to handle dismissal
  • Structured approaches to use when handling discipline and grievances in the work place
In-Person Training
Live Virtual Training
Book your place on one of our scheduled courses...
18th Jun 2024
London
£480.00
25th Jun 2024
Bristol (Clifton)
£480.00
Places
26th Jun 2024
Leeds
£480.00
Places
8th Jul 2024
Edinburgh
£480.00
Places
10th Jul 2024
Nottingham
£480.00
Places
10th Jul 2024
Birmingham
£480.00
Places
12th Jul 2024
Manchester
£480.00
Places
15th Jul 2024
London
£480.00
Places
17th Jul 2024
Bristol (Clifton)
£480.00
Places
26th Jul 2024
Leeds
£480.00
Places
View 35 more available dates
7th Aug 2024
Edinburgh
£480.00
Places
7th Aug 2024
Nottingham
£480.00
Places
12th Aug 2024
Birmingham
£480.00
Places
14th Aug 2024
London
£480.00
Places
19th Aug 2024
Bristol (Clifton)
£480.00
Places
21st Aug 2024
Manchester
£480.00
Places
26th Aug 2024
Leeds
£480.00
Places
9th Sep 2024
Edinburgh
£480.00
Places
9th Sep 2024
Nottingham
£480.00
Places
10th Sep 2024
Birmingham
£480.00
Places
12th Sep 2024
Manchester
£480.00
Places
13th Sep 2024
London
£480.00
Places
17th Sep 2024
Bristol (Clifton)
£480.00
Places
26th Sep 2024
Leeds
£480.00
Places
7th Oct 2024
Edinburgh
£480.00
Places
7th Oct 2024
Nottingham
£480.00
Places
10th Oct 2024
Birmingham
£480.00
Places
14th Oct 2024
Manchester
£480.00
Places
14th Oct 2024
London
£480.00
Places
17th Oct 2024
Bristol (Clifton)
£480.00
Places
28th Oct 2024
Leeds
£480.00
Places
7th Nov 2024
Edinburgh
£480.00
Places
7th Nov 2024
Nottingham
£480.00
Places
11th Nov 2024
Birmingham
£480.00
Places
12th Nov 2024
Manchester
£480.00
Places
14th Nov 2024
London
£480.00
Places
18th Nov 2024
Bristol (Clifton)
£480.00
Places
26th Nov 2024
Leeds
£480.00
Places
2nd Dec 2024
London
£480.00
Places
9th Dec 2024
Edinburgh
£480.00
Places
9th Dec 2024
Nottingham
£480.00
Places
10th Dec 2024
Birmingham
£480.00
Places
12th Dec 2024
Manchester
£480.00
Places
17th Dec 2024
Bristol (Clifton)
£480.00
Places
20th Dec 2024
Leeds
£480.00
Places
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,200.00
6-10 delegates £1,650.00
Each additional £100.00
1-2-1 Executive Coaching
½ day on-site£750.00
1 day on-site£1,250.00
U-Choose Training
Per delegate£480.00
Please choose a training location
Duration
Places
Book your place on one of our online courses...
25th Jun 2024
Full Day
£280.00
Places
25th Jul 2024
Full Day
£280.00
Places
22nd Aug 2024
Full Day
£280.00
Places
25th Sep 2024
Full Day
£280.00
Places
25th Oct 2024
Full Day
£280.00
Places
25th Nov 2024
Full Day
£280.00
Places
11th Dec 2024
Full Day
£280.00
Places
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Executive Coaching
½ day 1-2-1 virtually£600.00
1 day 1-2-1 virtually£950.00
U-Choose Virtual Training
Per delegate£280.00
Places
Duration