Understanding Discipline and Grievance

1 Day
Birmingham 18th May 2021
28th May 2021
5.5 hours

Course Overview

Handling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it helps to keep staff motivated, done incorrectly it creates an unhelpful atmosphere and company culture, as well as potentially costing a company money in tribunals. The seminar will explore all these issues and include practical ways to make progress and handle effectively, discipline and grievance issues.

This Understanding Discipline and Grievance training course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Understanding Discipline and Grievance London
Understanding Discipline and Grievance Manchester
Understanding Discipline and Grievance Nottingham
Understanding Discipline and Grievance Birmingham
Understanding Discipline and Grievance Bristol
Understanding Discipline and Grievance Edinburgh
Understanding Discipline and Grievance Leeds

This course is worth 5.5 Continuous Professional Development hours.Learn more about CPD

Timetable

09:30 - 10:00Coffee & Course Objectives

10:00 - 10:30 Definitions (Defining terms: e.g. discipline, grievances, what is problem people behaviour, establishing why we need to have rules and procedures and company policies, the role of legislation in disciplines and grievances)

10:30 - 10:45 The Improvement and Punishment Balance (What viewpoints do we hold on blame or gain)

10:45 - 11:00 Setting SMART Objectives and Standards (Reasons for unacceptable performance, identifying and solving competence and commitment issues)

11:00 - 11:15: Coffee break

11:15 - 12:00 Identifying and Solving Typical Problems (Correctly identifying unacceptable attendance, relationships / behaviour; and determining when to counsel, coach, or discipline)

12:00 - 13:00 Solving Problems by Using a Three Step Model Approach (Identifying all the keys actions needed in: Investigating and establishing facts; Exploring and checking; Establishing possible actions and deciding)

13:00 - 13:45 Lunch

13:45 - 14:30 How to Interview (Handling the discipline interview and Handling the grievance interview)

14:30 - 15:00 Spending Time on Prevention (Raising morale at work and improving motivation at work, using The Recipe for Managing People the Right Way)

15;00 - 15:15 Coffee

15:15 - 16:30 Dismissal (Handling dismissal with confidence, using the five per cent view of discipline and grievances)

16:30 Summary & Action Plans Agreed

Testimonials

Very good relaxed and informative.
Carl Lowndes, Campanile Coventry
Really enjoyed it & found it v useful on specific issues.
Juliet Paull, Savills

Benefits

  • Understand fundamentally what discipline is all about
  • How to spend time on prevention and to prevent discipline and grievance problems
  • How to interview and handle discipline hearings
  • How to handle dismissal
  • Structured approaches to use when handling discipline and grievances in the work place
Live Virtual Training
In-Person Training
Book your place on one of our online courses...
28th May 2021
Full Day
£280.00
Places
29th Jun 2021
Full Day
£280.00
Places
29th Jul 2021
Full Day
£280.00
Places
26th Aug 2021
Full Day
£280.00
Places
29th Sep 2021
Full Day
£280.00
Places
29th Oct 2021
Full Day
£280.00
Places
29th Nov 2021
Full Day
£280.00
Places
15th Dec 2021
Full Day
£280.00
Places
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Training
Per session£550.00
U-Choose Virtual Training
Per delegate£280.00
Places
Book your place on one of our scheduled courses...
18th May 2021
Birmingham
£480.00
Places
21st May 2021
Edinburgh
£480.00
Places
30th Jun 2021
London
£480.00
Places
15th Jul 2021
Bristol (Clifton)
£480.00
Places
4th Aug 2021
Nottingham
£480.00
Places
25th Aug 2021
Manchester
£480.00
Places
17th Sep 2021
London
£480.00
Places
7th Oct 2021
Leeds
£480.00
Places
14th Oct 2021
Birmingham
£480.00
Places
11th Nov 2021
Edinburgh
£480.00
Places
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,200.00
6-10 delegates £1,650.00
Each additional £100.00
1-2-1 Training
Per session£600.00
U-Choose Training
Per delegate£480.00
Please choose a training location
Places