Introduction to HR Skills

1 Day
Manchester 27th Aug 2021
20th Aug 2021
5.5 hours

Course Overview

This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively. It will provide a clear process of how to stay within employment law, recruit and select new employees, conduct structured and competent interviews, deal with difficult people, stress, attitudes and styles, and manage performance pro actively. The course will clearly demonstrate the ‘what to’ and ‘what not to do’ in each section and provide a logical process to follow. The course will close with the creation of a personal action plan for participants to take back to their workplace.

All too frequently, managers regard people issues to be the responsibility of the HR department. This course will provide managers with a clear understanding of their responsibilities, plus offer a selection of tips and techniques on how to manage the ‘people’ issues and to do so with confidence. 

This HR Skills For Line Managers course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Introduction to HR Skills London
Introduction to HR Skills Manchester
Introduction to HR Skills Nottingham
Introduction to HR Skills Birmingham
Introduction to HR Skills Bristol
Introduction to HR Skills Edinburgh
Introduction to HR Skills Leeds

This course is worth 5.5 Continuous Professional Development hours.Learn more about CPD

Timetable

09:30 - 10:00 Coffee & Introduction

(Course and Personal  Objectives, expectations, format, style, timings)

10:00 - 10:30 Employment Law – Summary

(Top line view of equal opportunities, legislation, equality and diversity)  

10:30 - 11:15 Recruitment & Selection

(A chance to agree the different functions and identify a separate process for each)

11:15 - 11:30 Break

11:30 - 12:00 Creating a Job Description

(Why do we need them and how they can assist in recruitment and ongoing measurement? Also a chance to consider the introduction of a competency framework)

12:00 - 13:00 Interviewing Skills

(Understanding what to and what not to do. Identifying the key steps for an effective process)

13:00 - 14:00 Lunch Break

14:00 – 14:45 Changing attitudes and styles

(Looking at how people change during difficult times and how to get them back to winning ways)

14:45 - 15:15 Dealing with Conflict

(Identifying what causes conflict and a process to deal with it effectively)

15:15 – 15:30 Break

15:30 - 16:00 Managing Stress

(What does it look like, how to recognise it at an early stage and minimise the effect)

16:00 - 16:30 Performance Management

(Recognising the key stages and your role as the manager)

16:30 - 17:00 Summary, Personal Action Plan and Evaluation

Testimonials

Attended virtual course:

Malcolm managed to keep my attention all day. I didn’t find myself day dreaming, he gave great examples of the subjects at hand.

Thank you, Malcolm.

Debbie Else, Adani Limited

Attended virtual course:

Malcolm ensured that the course was informative yet very engaging and was happy to answer any questions that we might have. I would definitely recommend this course to someone else looking to learn about the skills needed to progress within a HR role.

Chloe Galea-Holmes, Kelly Services UK Ltd

I got a lot from the course, looking forward to putting it into action.

Kirsty Haylock, Hewland Engineering Ltd

Ian was excellent, very helpful and exceptionally informative.

Joel Nicholls, Deighton Pierce Glynn

Excellent information and well explained. Good information pack.

Ali Dymond, Sunhouse Creative

Tracey thoroughly understood my priorities and objectives.

Denise Beckingham, Fingerprint Medical Ltd

The one on one training session was an excellent vehicle for delivering a tailor-made training session and Di made me feel relaxed from the outset making for healthy open discussion.

Mark Rickson, Rolex UK

Benefits

  • A clear understanding of some of the basic elements of employment law and how to adhere to them.
  • Appreciation of the differences between recruitment and selection and how to apply a logical process for each stage.
  • A chance to create a job description and understand the core requirements and alternative uses.
  • How to conduct successful interviews and ensure all applicants receive a fair and equal opportunity to present themselves for selection.
  • A chance to identify (and provide solutions) how people’s attitudes to their role can change when they are under pressure or simply having a bad day.
  • How to deal with different types of conflict, difficult people and how to handle each situation/type of person with confidence.
  • An understanding of what causes stress, how to recognise it in others and how to provide support to remove the cause and/or eliminate the effects.
  • A greater understanding of the key stages and the manager’s role in maintaining pro active performance management for everyone’s benefit.
  • The creation of a personal action plan that provides the manager with relevant actions to take back into the workplace.
Live Virtual Training
In-Person Training
Book your place on one of our online courses...
20th Aug 2021
Full Day
£280.00
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22nd Sep 2021
Full Day
£280.00
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13th Oct 2021
Full Day
£280.00
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22nd Nov 2021
Full Day
£280.00
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7th Dec 2021
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£280.00
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26th Jan 2022
Full Day
£280.00
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23rd Feb 2022
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30th Mar 2022
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£280.00
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21st Apr 2022
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£280.00
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20th May 2022
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21st Jun 2022
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£280.00
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12th Jul 2022
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19th Aug 2022
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£280.00
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21st Sep 2022
Full Day
£280.00
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12th Oct 2022
Full Day
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21st Nov 2022
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6th Dec 2022
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...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Training
Per session£550.00
U-Choose Virtual Training
Per delegate£280.00
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Book your place on one of our scheduled courses...
27th Aug 2021
Manchester
£480.00
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3rd Sep 2021
Edinburgh
£480.00
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23rd Sep 2021
Nottingham
£480.00
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13th Oct 2021
London
£480.00
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2nd Nov 2021
Leeds
£480.00
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...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,200.00
6-10 delegates £1,650.00
Each additional £100.00
1-2-1 Training
Per session£600.00
U-Choose Training
Per delegate£480.00
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