Choose from Public Courses, In-House Tailored Training, or One-to-one Training
PTP's sales training courses, quite unlike average sales training companies, are designed specifically for the client.
Customer Care Training
Customer Care Training courses including Excellent Customer Care - Incoming Calls, Outstanding Customer Service Skills and Dealing with Difficult People.
Personal Development Training
Courses including Assertiveness & Building Personal Confidence, Personal Effectiveness, Self-Discipline and Emotional Control in the Workplace and Write to the Top! - Professional Report Writing
Achieving Excellence with PTP
In house trainingAn experienced trainer giving a course of your choice, at your premises.
Public coursesView the pre arranged courses available and where they are.
U-ChooseA course of your choice, at the venue of your choice, whenever you like!
1-2-1 trainingThe undivided attention of a top PTP trainer at your premises.
5 ways to deliver excellent customer service
Customer service has always been important but has come under a spotlight in the past year as brand and consumer relationships have felt the...
How to prepare and deliver a persuasive presentation
Public speaking is something that often produces intense feelings of stress and anxiety and many of us dread it. However, presentations offer an...
Our top rules for phone etiquette
Especially right now when we are all socially distanced from one another, the contact that we have over the phone can be vital. It’s as...
How to thrive as a manager with these 9 people management skills
While almost anyone can progress in a role to the point where they have the skills and experience to do it effectively the next stage in a career...