Choose from Public Courses, In-House Tailored Training, or One-to-one Training
PTP's sales training courses, quite unlike average sales training companies, are designed specifically for the client.
Customer Care Training
Customer Care Training courses including Excellent Customer Care - Incoming Calls, Outstanding Customer Service Skills and Dealing with Difficult People.
Personal Development Training
Courses including Assertiveness & Building Personal Confidence, Personal Effectiveness, Self-Discipline and Emotional Control in the Workplace and Write to the Top! - Professional Report Writing
Achieving Excellence with PTP
In house trainingAn experienced trainer giving a course of your choice, at your premises.
Public coursesView the pre arranged courses available and where they are.
U-ChooseA course of your choice, at the venue of your choice, whenever you like!
1-2-1 trainingThe undivided attention of a top PTP trainer at your premises.
How can customer service training impact your business?
There are many ways to differentiate your brand but one of the most powerful is via the experience customers have when they interact with your...
How important is finance for non-finance managers?
Money makes the world go round - while this sounds like something of a cliche it’s true on both a personal and a professional level. There...
5 ways to deliver excellent customer service
Customer service has always been important but has come under a spotlight in the past year as brand and consumer relationships have felt the...
How to prepare and deliver a persuasive presentation
Public speaking is something that often produces intense feelings of stress and anxiety and many of us dread it. However, presentations offer an...