Managing Difficult Staffing Situations

1 Day
Nottingham 11th Jun 2021
8th Jun 2021
5.5 hours

Course Overview

This Managing Difficult Staffing Situations Course helps delegates understand the importance of managing poor performance and helps give delegates the confidence to manage day-to-day poor performance and behavioural problems within their team.

This management development training course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Managing Difficult Staffing Situations London
Managing Difficult Staffing Situations Manchester
Managing Difficult Staffing Situations Nottingham
Managing Difficult Staffing Situations Birmingham
Managing Difficult Staffing Situations Bristol
Managing Difficult Staffing Situations Edinburgh
Managing Difficult Staffing Situations Leeds

This course is worth 5.5 Continuous Professional Development hours.Learn more about CPD

Timetable

09:30 - 10:00 Coffee, Introductions and Course Objectives

10:00 - 10:30 Identifying Poor Performance - Current Issues

10:30 - 11:15 The Importance of Managing Poor Performance

11:15 - 11:30 Barriers to Managing Poor Performance

11:30 - 11:45 Skills for Managing Poor Performance

11:45 - 12:15 Communication-Questioning Skills

12:15 - 13:00 Communication-Active Listening Skills

13:00 - 14:00 Lunch

14:00 - 14:30 Delivering Feedback and Difficult Messages

14:30 - 15:15 Successfully Setting Objective to Improve Performance

15:15 - 16:30 Case Study/Practical

16:30 Summary and Action Plans Agreed

Testimonials

Well done again PTP. This training really helps me improve as a manager in the future.

Wilmer Octaviano, Northern Lighthouse Board

Fun course, well delivered. Thank-you.

John Bryant, M2
Thoroughly enjoyed the day, good to have a hand made approach.
Sallie Horner, Action for Children
Very enjoyable and informative course
Sue Walduck, Citizens Advice Bureau

Benefits

  • Identify the different types of poor performance and behavioural problems.
  • Understand the importance of managing poor performance and behavioural problems within the team.
  • Understand and develop confidence in the skills required to manage poor performance and behavioural problems effectively.
  • Practice poor performance management skills and develop an Action Plan.
Live Virtual Training
In-Person Training
Book your place on one of our online courses...
8th Jun 2021
Full Day
£280.00
Places
8th Jul 2021
Full Day
£280.00
Places
9th Aug 2021
Full Day
£280.00
Places
8th Sep 2021
Full Day
£280.00
Places
8th Oct 2021
Full Day
£280.00
Places
8th Nov 2021
Full Day
£280.00
Places
7th Dec 2021
Full Day
£280.00
Places
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Training
Per session£550.00
U-Choose Virtual Training
Per delegate£280.00
Places
Book your place on one of our scheduled courses...
11th Jun 2021
Nottingham
£480.00
Places
30th Jun 2021
London
£480.00
Places
1st Jul 2021
Leeds
£480.00
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24th Aug 2021
Bristol (Clifton)
£480.00
Places
31st Aug 2021
Birmingham
£480.00
Places
20th Sep 2021
London
£480.00
Places
8th Oct 2021
Manchester
£480.00
Places
28th Oct 2021
Edinburgh
£480.00
Places
23rd Nov 2021
Nottingham
£480.00
Places
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,200.00
6-10 delegates £1,650.00
Each additional £100.00
1-2-1 Training
Per session£600.00
U-Choose Training
Per delegate£480.00
Please choose a training location
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