Managing Difficult Staffing Situations

1 Day
London 20th Jan 2022
7th Dec 2021
5.5 hours

Course Overview

This Managing Difficult Staffing Situations Course helps delegates understand the importance of managing poor performance and helps give delegates the confidence to manage day-to-day poor performance and behavioural problems within their team.

This management development training course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Managing Difficult Staffing Situations London
Managing Difficult Staffing Situations Manchester
Managing Difficult Staffing Situations Nottingham
Managing Difficult Staffing Situations Birmingham
Managing Difficult Staffing Situations Bristol
Managing Difficult Staffing Situations Edinburgh
Managing Difficult Staffing Situations Leeds

This course is worth 5.5 Continuous Professional Development hours.Learn more about CPD

Timetable

09:30 - 10:00 Coffee, Introductions and Course Objectives

10:00 - 10:30 Identifying Poor Performance - Current Issues

10:30 - 11:15 The Importance of Managing Poor Performance

11:15 - 11:30 Barriers to Managing Poor Performance

11:30 - 11:45 Skills for Managing Poor Performance

11:45 - 12:15 Communication-Questioning Skills

12:15 - 13:00 Communication-Active Listening Skills

13:00 - 14:00 Lunch

14:00 - 14:30 Delivering Feedback and Difficult Messages

14:30 - 15:15 Successfully Setting Objective to Improve Performance

15:15 - 16:30 Case Study/Practical

16:30 Summary and Action Plans Agreed

Testimonials

Attended virtual course.

I learnt a lot from this course.

Charlotte Vickers, Wenham Mortgages Ltd

Well done again PTP. This training really helps me improve as a manager in the future.

Wilmer Octaviano, Northern Lighthouse Board

Fun course, well delivered. Thank-you.

John Bryant, M2
Thoroughly enjoyed the day, good to have a hand made approach.
Sallie Horner, Action for Children
Very enjoyable and informative course
Sue Walduck, Citizens Advice Bureau

Benefits

  • Identify the different types of poor performance and behavioural problems.
  • Understand the importance of managing poor performance and behavioural problems within the team.
  • Understand and develop confidence in the skills required to manage poor performance and behavioural problems effectively.
  • Practice poor performance management skills and develop an Action Plan.
Live Virtual Training
In-Person Training
Book your place on one of our online courses...
7th Dec 2021
Full Day
£280.00
Places
11th Jan 2022
Full Day
£280.00
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7th Feb 2022
Full Day
£280.00
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7th Mar 2022
Full Day
£280.00
Places
7th Apr 2022
Full Day
£280.00
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6th May 2022
Full Day
£280.00
Places
7th Jun 2022
Full Day
£280.00
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7th Jul 2022
Full Day
£280.00
Places
8th Aug 2022
Full Day
£280.00
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7th Sep 2022
Full Day
£280.00
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View 3 more available dates
7th Oct 2022
Full Day
£280.00
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7th Nov 2022
Full Day
£280.00
Places
6th Dec 2022
Full Day
£280.00
Places
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Training
Per session£550.00
U-Choose Virtual Training
Per delegate£280.00
Places
Book your place on one of our scheduled courses...
20th Jan 2022
London
£480.00
Places
28th Jan 2022
Leeds
£480.00
Places
22nd Feb 2022
Bristol (Clifton)
£480.00
Places
7th Mar 2022
Birmingham
£480.00
Places
14th Mar 2022
London
£480.00
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8th Apr 2022
Manchester
£480.00
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4th May 2022
Edinburgh
£480.00
Places
10th Jun 2022
Nottingham
£480.00
Places
29th Jun 2022
London
£480.00
Places
18th Jul 2022
Leeds
£480.00
Places
View 7 more available dates
23rd Aug 2022
Bristol (Clifton)
£480.00
Places
13th Sep 2022
Birmingham
£480.00
Places
19th Sep 2022
London
£480.00
Places
7th Oct 2022
Manchester
£480.00
Places
27th Oct 2022
Edinburgh
£480.00
Places
22nd Nov 2022
Nottingham
£480.00
Places
12th Dec 2022
London
£480.00
Places
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,200.00
6-10 delegates £1,650.00
Each additional £100.00
1-2-1 Training
Per session£600.00
U-Choose Training
Per delegate£480.00
Please choose a training location
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