Chat Support Software

For management training, sales training and customer care training 01509889632 or request call back

Filter Courses

Sales Training – Customer Care Training – 2014 Price Reduction

2014 Sales Training & Customer Care Trainingsales training customer care training

Courses from £195

PTP is pleased to announce that for a trial period, we have reduced the price of our Customer Care and Sales Training courses. 1/2 day courses will be just £195 and 1-day open courses in sales training and customer care training will now cost just £295 and 1-day tailored in-house training for sales and customer care starts at just £850 for groups of up to 5 delegates.
To view our 16 Customer Care Training courses click here
To view our 50 Sales Training courses please click here

Also we have managed to keep  all our Management, Finance and Personal Development courses at the same prices for 2014.
To view our 78 Management Training courses please click here
To view our 17 Finance and Planning  Training Courses click here
To view our 26 Personal Development Courses please click here

Special Training Offers – Sales Training, Customer Care Training, Management Training

In addition to these price reductions and price freezes, you can get your training budgets to go even further with some specially selected courses below.
Click on the course titles below to find details about the courses including hour by hour timetables, content and training benefits of each course….

All those marked with an * you get the following discount structure:
Book 2 places get 25% off each booking
Book 3-5 places you get 40% off each booking
Book 6-10 places you get 50% off each booking

Training Offers in London

Advanced Facilitation Skills – 2 days  15/16th January*
Coaching & Mentoring  8th January*
Developing Assertiveness Skills in the Public Sector  12th February*
Essential Advertising 17th January – 40% discount
Influencing Skills  29th January*
Interpreting Financial Statements 7th January*
Managing Budgets  23rd January – 25% discount
Managing Effective Meetings  27th January – 30% discount
Managing People on Projects  28th January – 25% discount
Managing Remote Teams  5th February*
Personal Effectiveness  28th January*
Stress Management  15th January – 25% discount
Successful Sales Presentations  29th January – 25% discount
The Client Meeting – Face to Face Selling 19th February – 40% discount
The Effective Administrator  23rd January*
Time Management 9th January*

Training Offers in the Midlands

Advanced Closing Skills  12th March – Nottingham – 50% discount
Assertiveness & Building Personal Confidence 8th January – Nottingham*
Introduction to HR Skills   24th April – Birmingham – 25% discount
Leadership & Management Skills  – 24th January – Birmingham – 30% discount
The Roles and Responsibilities of a Director 14th January – Nottingham*

Training Offers in Bristol

Customer Satisfaction as a Selling Tool   3rd January – 40% discount
Dealing with Incoming Calls Positively  22nd January – 40% discount
Essential Management Skills – 2 days  7/8th January*
Introduction to Management & Supervisory Skills  14th February*

Training Offers in Leeds

Advanced Presentation Skills 11th February*
Assertiveness & Building Personal Confidence  9th January*
Creativity and Innovation 2 days  3rd & 4th February – 25% discount

Training Offers in Manchester

Essential Management Skills – 2 days  7/8th January*
Finance for Non-Finance Managers  16th January – 15% discount
Introduction to Account Management  20th January – 20% discount
Personal Development for Professionals  14th January*

Training Offers in Edinburgh

Essential Management Skills – 2 days  29/30th January – 35% discount
Introduction to Management & Supervisory Skills  15th January – 20% discount
Leadership & Management Skills  – 21st January*
Practical Project Management – 2 days – 23/24th January*
Sales Negotiation Skills  12th May*
The Roles & Responsibilities of a Director 22nd January – 20% discount
Time Management  6th February – 30% discount
Train the Trainer – 2 days  6/7th February – 30% discount
All those marked with an * you get the following discount structure:
Book 2 places get 25% off each booking
Book 3-5 places you get 40% off each booking
Book 6-10 places you get 50% off each booking

Normal fees for our Management Training, Finance and Personal Development courses before the above discounts are:
1/2 day courses £250
1 day courses £450
2 day courses £850

And for our Customer Care Training and Sales Training courses before the above discounts are:
1/2 day courses £195
1 day courses £295
2 day courses £550

In addition to the discounts above, you get a further 5% if you book and pay on-line. (Please note this is optional and you have the choice to pay by invoice when booking on-line.

Kind regards

Marc Holland
Managing Director
Practical Training for Professionals
01509 889632
marc@ptp.co.uk
www.ptp.co.uk

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.