Essential Management Skills (2 Days)

2 Days
Manchester 17th Oct 2024
25th Oct 2024
11 hours

Course Overview

This 2 day course aims to give those in their first managerial role a thorough understanding of the role of the manager and equip them with the necessary skills, practical techniques and tips to manage both individuals and the team with confidence.

This Essential Management Skills (2 Days) course is available throughout the UK.

CPD Value 11 Hours

Course Locations

Essential Management Skills (2 Days) London
Essential Management Skills (2 Days) Manchester
Essential Management Skills (2 Days) Nottingham
Essential Management Skills (2 Days) Birmingham
Essential Management Skills (2 Days) Bristol
Essential Management Skills (2 Days) Edinburgh
Essential Management Skills (2 Days) Leeds

 

 

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

 

Day 1

09:30 Coffee, Introductions and Course Objectives

10:15 Your Role as a Manager   

11:15 Motivating Your Team Members

13:15 Using the Appropriate Management Style

14:00 Managing your Team and Team Development  

14:30 Setting and Reviewing SMART Objectives

15:30 Delivering Feedback and Difficult Messages

16:30 Summary & Action Plans Agreed

 

Day 2

09:30 Coffee and Review of day 1

09:45 Communicating with Confidence

11:45 Training and Coaching Your Team

14:45 Managing and Planning your Time Effectively

15:30 Delegating Tasks Successfully   

16:30 Summary & Action Plans Agreed

  

 

 

Testimonials

Really enjoyed the course and relating it to my role was eye opening to put it all in place.

Andrew Storey, Harsco Rail Ltd

I should have done this course 5 years ago.

Antony Boyle, Harsco Rail Ltd

Attended virtual training:

I was so impressed with the training and the trainer in particular. She was so engaging and encouraging. Really enjoyed this course and got a lot out of it. Thank you.

Ailsa Oakes, The Whitechapel Centre

Excellent course and delivered perfectly to tailor to individual needs.

Samuel Palmer, Priority Freight Ltd

Great training. Very positive, interactive and lots of useful content.

Joanna Tumelty, CFMS Services Ltd

Graet course.

Jacqueline Leitch, Robertson Group Ltd

Attended virtual session:

Malcom was amazing while presenting the course and took time and explained everything In a professional manner.

Morgan Louch, GSE Tool Support Ltd

Attended virtual course:

Di the trainer was very easy to get on with and was extremely pleasant to work with during our one-to-one session. She took the time to learn about the industry I work in as well as my personal circumstances which made the training very tailor-made to my needs and expectations.

Linley Hughes, Secure Refunds Limited

Great course and David was a brilliant trainer.

Edward Richmond, Passivent

Wendy was excellent, the course exceeded all my expectations. Wendy was very knowledgeable and adapted each course element to my individual needs. Wendy was engaging, the course delivery was personable and kept both myself and the other participant included throughout. I would highly recommend this course to any new and existing manager. Thank you Wendy 

Sarah Ling, Aberystwyth University

Wow! Feel like I have been given so much knowledge and understanding That I can now apply and utilise within my job role! Enjoyed this great learning and development journey. Thanks Andrea.

Kelly Hastings, Character Options Ltd

Excellent and thorough tuition from someone with experience and an obvious interest in the topic.

Joshua Davey, StayinFront RDI

Very interactive and a lot of models to take away to use in role. There was some surprises about my management style for me to work on.

Nicola Smith, StayinFront RDI

Course delivered virtually

This course gave an excellent introduction to management skills.  As a first time manager, it provided both the intellectual background and practical solutions which can be used.

Ursula is an excellent trainer and did an excellent job in communicating the content at exactly the right level.  I will be feeding back to our HR person (who identified the course for me) how good it was.

I have a whole list of practical actions that I will be implementing from the day and can only say thank you to Ursula once again!

Kevin Payne, T. Bailey Asset Management Ltd

Was a great session, will recommend - Thank-you :)

Connie Duffy, Healthcare Improvement Scotland

Matthew was an excellent trainer who brought the course to life. Got a lot out of this course and would recommend to everyone who is taking on a management role.

Leon Hay, GSK

Insightful guide and wealth of knowledge for current and future management roles.

Ali Rafaquat, Coopys

Found the course extremely insightful and interesting - especially the bits about personailty types and adapting accordingly. 

Ella Cunningham, Greensleeves Care

Excellent training from Andrea. Thoroughly enjoyed the 2 days. I really wanted to step up and contribute to get the most out of it.

James Bailey, Lutron EA Ltd

Attended virtual course:

The course was extremely well presented and even tailored towards the role and company. Overall I truly believe I learnt a lot and will look closely at changing the way we carry out our objective setting and 1:1s within the team.

Katie Williams, Healthy.io (UK) Ltd

Picked up a lot of techniques that I will take away from this course and apply over time once I have the team up to the required standard, using techniques from the course.

Gordon Sharp, Ballantyne & Co

Very informative. Richard is very good at providing context and applying theory to the work life which is my preferred way of learning.

Dana Natan, CDS Computer Design Systems Ltd

Enjoyed the interactive game/drawing parts and regular breaks to keep focused. Very nice venue with amazing food. Anna was extremely engaging/happy and easy to talk to.

Jessica Cockburn, Edinburgh Dog & Cat Home

Couldn't rate the trainer any higher. Great delivery, keeps it moving along nicely and answers any questions really well.

David Pritchard, The Right Sort Mailing Company Ltd

Great course well-presented in comfortable environment.

Jamie Gough, The Right Sort Mailing Company Ltd

Fantastic course, very well delivered and very insightful.

Neil Smith, Rutland Plastics Ltd

Fantastic course, engaged and enthusiastic trainer.

Joanne Thom, Northern Lighthouse Board

Really enjoyable course well-delivered

Graeme MacDonald, Northern Lighthouse Board

Slickly delivered and actively engaging.

Robert Norton, Northern Lighthouse Board

Really enjoyed the training, very valuable.

Sarah Foxall, TIC

One word - 'Excellent!'

Jeremy Evans, Dents

Highly recommended. Candy was amazing, a well presented, informative course that I will use in my new managerial role.

Nick Willmott, Direct Wines

Thoroughly enjoyed the course and learned essential skills to develop myself as team leader.

Carletta Money, WE Roberst Corrugated Ltd.

Excellent 2 day course. Remained interactive throughout both days.

Sarah Din, The Lowry

Andrea has been an excellent trainer. She has understood our ways of working and acknowleged them throughout the course. I feel more empowered as a manager and feel ready to make the positive changes to my way of working.

Kate Rice, The Lowry

The 10 motivators was invaluable in learning about people.

Ben Turner, TIC

Extremely helpful course.

Cristina Teles, Meridian Helathcomms

Really great workshop, delivered in a brilliant way.

Emily Lizzard, The Lowry

This was a clearly defined, excellent course delivered succinctly and confidently by someone with excellent knowledge and expertise.

Iain Black, The Lowry Centre

Course has given clear understanding of core principles and highlighted many areas that need improving.

Chris Harris, CoOperative Systems

I have really enjoyed the course and found many aspects extremely useful and possible to implement immediately.

Alexandra Howard, Meridian Healthcomms

Excellent course to give you the foundations and understanding of starting into management.

Daniel Harvey, Konecranes

Very well presented - the trainer was very clear and understanding to needs.

Terri Powell, Konecranes
Very good trainer. Enjoyed all aspects of this course.
Carl Jennings, Marubeni-Komatsu
Very good - met expectations.
Emily Boyd, Grainger plc
I have found this course to be very insightful, interesting & will take away many ideas to implement.
Davinia Hurn-Shanley, Grainger plc
Very informative and very well delivered!
James Hooper , PuriCore
Excellent. Very useful, learnt a lot.
James Glossop, Meridian Healthcomms
Very good at personalising the training to our situations.
Mark Wheeler, Berrymans Lace Mawer
Very informative & constructive.
Jude Morris, Dawson Books
An excellent overview of a pretty tricky subject - well presented.
M Bumpass, CBG
Very much enjoyed the two days. Andrea is a great trainer, informal which is what I prefer.
Sue Deas, Assetco Data Solutions
Very good course. Learned a lot from it and get a lot back.
Mark Suffolk, Solid State
The course was very well delivered with enthusiasm and skill
Chris Griffin, Linux IT
Very enjoyable and worthwhile.
John Anderson, General Teaching Council - Scotland
I feel I have really benefited from this course and looking forward to put into practice what I have learnt. I will be looking at our department from a different angle with more of an eye on the bigger picture.
Donna Ellcock, Offshore Marine Management

Benefits

  • An understanding of the roles and responsibilities of a manager.
  • Know when to apply different types of management styles.
  • An understanding of what motivates people and how to give them constructive feedback on their performance.
  • The ability to communicate with more confidence and build positive working relationships with team members.
  • The confidence to develop team members through one to one training and coaching techniques.
  • Techniques for managing time effectively and how to delegate tasks with confidence.
In-Person Training
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