Introduction to Management and Supervisory Skills

1 Day
Leeds 16th Dec 2021
12th Dec 2021
5.5 hours

Course Overview

NEW!! PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and attend a live training session. Delegates can either join our public course dates (limited to a maximum of 10) or you can arrange a 1-2-1 or a session just for a group of your colleagues even if they are all working from home. Click here for full details. To see forthcoming public course sessions for this course look at the dates to the right of this page.

This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a combination of skills and behaviours associated with management. Within any internal hierarchy certain behaviours and skill sets are required. In the case of supervisors and managers, this frequently means a change of mind set. Supervisor training courses help people gain the skills required to succeed in the workplace.

The objective of this training course is to gain a better understanding of the purpose of the role and attitude towards the team.

This Introduction to Management and Supervisory Skills course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Introduction to Management and Supervisory Skills London
Introduction to Management and Supervisory Skills Manchester
Introduction to Management and Supervisory Skills Nottingham
Introduction to Management and Supervisory Skills Birmingham
Introduction to Management and Supervisory Skills Bristol
Introduction to Management and Supervisory Skills Edinburgh
Introduction to Management and Supervisory Skills Leeds

This course is worth 5.5 Continuous Professional Development hours.Learn more about CPD

Timetable

09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:00 Developing Positive Habits

11:00 - 12:00 Supervision And Management: What is The Difference?

12:00 - 12:30 Natural V Appropriate Behaviour

12:30 - 13:00 Interpersonal Skills

13:00 - 14:00 Lunch

14:00 - 15:00 Setting Objectives, Decision Making, Time Management & Delegation

15:00 - 16:00 Coaching for Success

16:00 - 16:30 Motivating Your Staff

16:30 Summary & Action Plans Agreed

Testimonials

Well deliverd course by Dave. made specific to our organisation.

Daniel Hackin, We Are Pro Pack

Great training course. dave was very helpful.

Kurtis Henry, We Are Pro Pack

Candy is a fantastic trainer and really understands peoples strengths and weaknesses.

Shira Rossiter, IFIS Publishing

Brilliant. Would love to do more. Thank you!

Samantha Callender, Trendsetter Ltd

I have really enjoyed the course today. Gilly was very friendly, welcoming and an all round fantastic tutor. Please to have been here today. Highly recommended.

Leanne Hall, Puddleducks Children's Nursery

I found the course very interesting and it exceeded my expectations of what I was going to learn today. Very good to understand new ways of doing thing as a manager.

Rachael Liggins, Puddleducks @ Meadoway

Really enjoyable day. Candy brought lots of enthusiasm and knowledge. She was very considerate of our energy levels!

Corinne McKewan, eXmoor Pharmacy

Really enjoyed the course and learned valuable skills to put in place.

Lesley Davidson, W. Knight Watson & Co. Ltd

Really enjoyed my day here on the course. My trainer was professional, patient and made the course interesting - Thank you!

Gary Coke, J&D Wilkie Ltd

Throroughly enjoyed the course and its delivery. Very open with an agenda allowing discussions to ensure everyone could fully understand and follow every topic.

Sophie Ericson, TechWorks

Malcolm was very knowlegeable & explained theories clearly to the group. Very professional - highly recommended.

Richard Williams, Atkins Global

The presenter was excellent!!!

Linda Nyaruwa, PCF Bank

Excellent trainer understanding great communication skills, approachable, great memory and interesting.

Carol O’Donnell, PCF Bank

Always good to have a fully informed and interested trainer which candy was. Highly effective and interesting course.

Karen Childerstone, PCF Bank

Excellent course, delivered brilliantly & extremely useful for my changing role in becoming a manager in a few weeks.

Rickey Carter, Winn & Coales (Denso) Ltd

Excellent course. Gained a lot of knowledge that will help me in my work role. Candy was great at understanding my needs.

Lucy Hewlett, Molson Group

I found the course to be absolutely what I needed. I am leaving with a better knowledge, understanding and new ideas. I can't wait to implement! Also Candy is a fantastic trainer!

Joe Marriner, TKC Sales Ltd

Really brilliant day that has given me some excellent techniques to use at work.

Gerard Cockburn, Meeting Place Communications

I am so pleased with the program and trainer.

Samah Aldelaigan

Thoroughly enjoyed it! A massive help!

James Butler, Peak Wildlife Park

Fantastic

Max Daniels, Rostrum Communications

Well structured. positive, confidence-boosting course.

Stewart Box, Vattenfall

Excellent course and well delivered. I feel like I have learned a lot.

Sam Wilkinson, Fladgate LLP

Very well presented. Best course I've been on 10/10.

Edward Tennant, ACS Construction Ltd

Excellent delivery and content. Engaging and relevant.

Bonnie Jackson, Bank of Tokyo-Mitsubishi

Very good, would recommend.

Ross Dyson, Cabel UK

Fantastic course and trainer (Suzanne). Highly recommended.

Kate Manning, Academy Leasing

As someone very new to my role, this was very helpful and aided my understanding of my current mindset.

Allie Eastham, Scottish Braille Press

Much more positive than I expected! Excellent day.

Andrew Cherrill, Harper Adams University College

Candy was very knowledgeable and covered the course material in a very engaging way. Have  learned a lot through the course which I'll recommend to colleagues!

Cristina Sarb, NHS Providers

Great course full of practical advice in a small group. tailor-made to our specific needs.

Aneta Bukowska, Sanders Chartered Accountants

Trainer was brilliant and made the course very enjoyable.

Lauren Farmer, North Warwickshire Borough Council

Amazing course, really enjoyed and benefited from this training. It's good to know I have a good foundation to grow from and develop.

Kaylie Edwards, EM&I (UK) Ltd

Ian was excellent, pleasure to spend the day with him and his knowledge.

Oliver Miller, Nest Corporartion

Excellent trainer, knowledgable and engaging.

James McKenzie, Independent Parliamentary Standards Authority

Very good session. Felt very personal and covered some very good topics.

Abdin Ahmed, Dentons

Excellent course - well-delivered and very useful content - for managing and in general!

Richard Comont, Bumblebee Conservation Trust

Great course, really informative and helpful.

Katherine Ralph, Heathfield Residential Home

I just have been promoted as a Team Leader so this was new for me. I got answers to all my questions and concerns I had. Brilliant course with an amazing trainer. Now I fully understand the purpose of my role and attitude. I thoroughly recommend PTP to everyone!

Edina Seabo, Holborn Training Ltd

Thoroughly enjoyable day, have taken a lot of positives from the course that will help in my role.

Julie Guest, Western Power Distribution

Feeling very motivated to being a better manager, getting the best out of the team with a positive outlook.

Paula Greenfield, Woodall Transport

Very informative, really enjoyed the day. Feel like I have gained some valuable management skills, thank you.

Gary Knowles, ACS Professionals in Construction

Another excellent course. Will continue to use skills I learnt on this and assertiveness course.

Michelle Johnson, Buxton Opera House

Very good and beneficial. Well taught.

Rachel Taylor, Buxton Opera House

Fantastic course - helpful to take time out to discuss issues and solutions.

Emma Gill, Somerset Wildlife Trust

A really fun course. Very interactive and enjoyable.

Abbie Smith, Gatehouse Bank

Really enjoyed the training and felt content very valuable. Also great delivery by course leader.

Emma Barnes, The British Editorial Society of Bone and Joint Surgery

It's been one of the best courses I have been on. Would recommend. This to any one that wishes to go on a management course.

Fash Shahidi, Clark Drain

I found the course very good and the trainer extremely helpful. I would recommend this course.

Angela Wooward, MITIE Engineering Maintenance North Ltd

Really impressed, found the day covered many relevant topics.

Jacob Chant, Somerset Wildlife Trust

Great pace of teaching!

Hollie Hines, Panmure Gordon

Great course!

Locality, Sophie Michelena
Excellent course, very helpful and well presented.
Richard Imber, Bam Nuttall
Very informative and educational.
Leroy Carter, Ipsos Mori
Well structured & tailored course - Good use of real life examples which help put the text into context.
Nichola Tyrrell, TCS Europe
Excellent course, well presented. Plenty to take away and work with.
Nick Coward, Computershare
Fantastic course. Really enjoyed it. Thank-you.
Martin Wakelin, Murphy Brown Ltd
Excellent course - really interesting & informative & relevant to my work.
Elaine Gould, Norcare
Fantastic - Learnt a lot more than I thought I would.
Sue Stafford, PKL Group
It was a great course and well presented.
James Quin, VT Group
Excellently presented! Allowed me to expose my flaws constructively & aid in fixing them.
Paul Charles, City Index Ltd
Really enjoyed the course - taken lots of ideas from it for job role.
Helen Orton, Pera Innovation Ltd
The course was excellent. Thank-you.
Paul Magee, Dudley Associates Ltd
An extremely good trainer. He adapted the course to suit our own experiences and was supportive, helpful, friendly and approachable. Thank you!
Laura Gadsby, The Association of Personal Injury Lawyers
An excellent course.
Chris Birkle, The Association of Personal Injury Lawyers
The course was very helpful and enjoyable.
Philip Nicholson, Orvis
Good day, really enjoyed it and hope to use all of skills discussed.
Kaz Ellis, Orvis
This course is very beneficial and will be used in my day to day workings and staff relationships.
Alan Mather, Travel Dundee
Excellent course content - exceeded my expectations. Excellent delivery by Tracey.
Lesley Smith, Perception Media.
The course was well delivered and highly thought provoking. I am looking forward to putting some of these techniques into practice in the workplace.
Brad Maning, Perception Media
Great course, really feel I have learnt some new skills which will benefit both myself & team.
Emma Castle, Allianz Global Corporate & Speciality
Excellent course very well presented.
Gary Martin, Allianz
This was an extremely good course and have gained useful tips to manage my team more effectively
Gwyneth Camm, Allianz
This is the best course I have attended so far with Allianz and is relevant to my job role.
Jenny Simpson, Allianz Global Corporate & Speciality
Excellent course. Really interesting, Thanks.
Karen Welch, Opal Property Group
This is the best training course I have been on in my 15 years.
David Taylor, CP Hart
Very interesting, relaxed & thought-provoking training session. Very interactive and stimulating.
Catherine Roynette, Clinical Professionals
A very good course delivered by a knowledgeable tutor and at suitable interesting level.
Mark Harrison, Bam Nuttall
Invaluable session - like top personal tuition!
Peter Dodds, Martineau
Exceptional course. I would highly recommend.
Mark Jones, Absolutely Training Ltd
Very constructive, positive and relevant course. Would recommend to all first time managers.
Luke Taylor, Autism Care UK
Great course for those new to a supervisory or managerial role.
Nadia Khazna, AP Information Services Ltd
Fantastic session - would be very useful for others to attend.
Nicola Best-Zdidi, London Overground
This was an excellent course.
Edwin Mascorn, Ipsos Mori
Really enjoyed the course - very informative!!
Pippa Lennard, Pendragon Corporate Services
This was an excellent course and have learned such a lot.
Elizabeth Gilmour, Thurnley Solicitors
Thanks to Tracey - She & course are fabulous! Definitely recommend other people at Ofwat to come. Helps in line management & better understanding of my manager and higher level people at Ofwat.
Thomas Harle, OFWAT
An excellent day, really enjoyed it.
Nicky Brown, Pukka Pies
Great delivery.
Leon Teasdale, Employment Law Advisory Service
Matrix approach is brilliant! It joins the dots! Excellent course & delivery - very in-depth & interesting. Gave clear structure & guidance. I liked the format, lots in there but delivered at times with humour and informality - a good balance - kept my at
Joan Main, Mental Welfare Commission
Course exceeded expectations. Would highly recommend.
Sandra Murdoch, Mental Welfare Commission
Richard delivered the course extremely well and listened to what we all wanted from the course. I also found the course very beneficial.
Siobhan Graham, The Royal College of Surgeons of Edinburgh

Benefits

  • An understanding of management styles
  • How to agree and monitor objectives
  • When and how to delegate
  • Understand key communication skills
  • Understand the key concepts of motivation
  • Understand the impact of attitude and language
  • How to implement time management strategies
  • Learn how and when to implement individual management styles and identify which is most appropriate in a given set of circumstances
  • Identify the value and possibilities associated with the manager as a coach
  • Learn how to handle difficult or conflict situations
  • Understand their team and the stages of team development
  • Provides the framework on decision making and setting objectives
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