DAY 1 UNDERSTANDING THE TRAINING SERVICE
09:30 - 10:00 Coffee & Course Objectives
10:00 - 10:30 The Training Process (What is Training? Key principles. The major steps in the process)
10:30 - 11:15 Understanding Learning (How do people learn? Why do they learn? What attracts learners? Benefits and barriers to learning.)
11.30 - 13.00 Key Skills for Successful Trainers (Knowledge, Communication, Methods ,Styles, Group dynamics)
13:00 - 14:00 Lunch
14:00 - 15:00 Developing a Training Programme (The clients needs, programme objectives, the shape of the programme, content, and tools required)
15:00 - 16:00 Practice Makes Perfect (Participants develop and prepare to present a short programme)
16:00 - 16:30 Discussion & Questions: Next steps Assignment Preparation - Prepare and deliver a programme with peer assessment
DAY 2 - DEVELOPING TRAINING EXPERTISE
09:30 - 10:15 Introduction - Review Course Objectives (Questions and Discussion)
10:15 - 10:45 Feedback from the Assignment
10:45 - 11:45 Developing the Training Cycle (Training Needs Analysis, Design, Delivery and Evaluation)
11:15 - 11:30 The Use of Evaluation (Designing, obtaining and reading the evaluation)
11:30 - 13:00 Raising Performance Standards (Understanding training competences, matching business objectives, focus on the key elements, seeing and responding to participants needs as it happens, use of case studies and worked examples. Self-assessment and setting standards process).
13:00 - 14:00 Lunch Break
14:00 - 15:30 Prepare and Deliver a Training Experience (Participants practice)
15:30 - 16:30 Other Training Experiences: Coaching and Mentoring (Consider training and learning methods. Matching delivery system to need. Examine Coaching and Mentoring)
16:30 Summary and Action Plans Agreed