Great course, excellent trainer.
 
                            Matthew Taylor, University of Leeds
                         
                            
                            Fantastic course, really enjoyed it.
 
                            Angela Masson, Haag Streit UK Ltd
                         
                            
                            Really enjoyed the course and relating it to my role was eye opening to put it all in place.
 
                            Andrew Storey, Harsco Rail Ltd
                         
                            
                            I should have done this course 5 years ago.
 
                            Antony Boyle, Harsco Rail Ltd
                         
                            
                            Attended virtual training:
I was so impressed with the training and the trainer in particular. She was so engaging and encouraging. Really enjoyed this course and got a lot out of it. Thank you.
 
                            Ailsa Oakes, The Whitechapel Centre
                         
                            
                            Excellent course and delivered perfectly to tailor to individual needs.
 
                            Samuel Palmer, Priority Freight Ltd
                         
                            
                            Great training. Very positive, interactive and lots of useful content.
 
                            Joanna Tumelty, CFMS Services Ltd
                         
                            
                            
                            Jacqueline Leitch, Robertson Group Ltd
                         
                            
                            Attended virtual session:
Malcom was amazing while presenting the course and took time and explained everything In a professional manner.
 
                            Morgan Louch, GSE Tool Support Ltd
                         
                            
                            Attended virtual course:
Di the trainer was very easy to get on with and was extremely pleasant to work with during our one-to-one session. She took the time to learn about the industry I work in as well as my personal circumstances which made the training very tailor-made to my needs and expectations.
 
                            Linley Hughes, Secure Refunds Limited
                         
                            
                            Great course and David was a brilliant trainer.
 
                            Edward Richmond, Passivent
                         
                            
                            Wendy was excellent, the course exceeded all my expectations. Wendy was very knowledgeable and adapted each course element to my individual needs. Wendy was engaging, the course delivery was personable and kept both myself and the other participant included throughout. I would highly recommend this course to any new and existing manager. Thank you Wendy 
 
                            Sarah Ling, Aberystwyth University
                         
                            
                            Wow! Feel like I have been given so much knowledge and understanding That I can now apply and utilise within my job role! Enjoyed this great learning and development journey. Thanks Andrea.
 
                            Kelly Hastings, Character Options Ltd
                         
                            
                            Excellent and thorough tuition from someone with experience and an obvious interest in the topic.
 
                            Joshua Davey, StayinFront RDI
                         
                            
                            Very interactive and a lot of models to take away to use in role. There was some surprises about my management style for me to work on.
 
                            Nicola Smith, StayinFront RDI
                         
                            
                            Course delivered virtually
This course gave an excellent introduction to management skills.  As a first time manager, it provided both the intellectual background and practical solutions which can be used.
Ursula is an excellent trainer and did an excellent job in communicating the content at exactly the right level.  I will be feeding back to our HR person (who identified the course for me) how good it was.
I have a whole list of practical actions that I will be implementing from the day and can only say thank you to Ursula once again!
 
                            Kevin Payne, T. Bailey Asset Management Ltd
                         
                            
                            Was a great session, will recommend - Thank-you :)
 
                            Connie Duffy, Healthcare Improvement Scotland
                         
                            
                            Matthew was an excellent trainer who brought the course to life. Got a lot out of this course and would recommend to everyone who is taking on a management role.
 
                            Leon Hay, GSK
                         
                            
                            Insightful guide and wealth of knowledge for current and future management roles.
 
                            Ali Rafaquat, Coopys
                         
                            
                            Found the course extremely insightful and interesting - especially the bits about personality types and adapting accordingly. 
 
                            Ella Cunningham, Greensleeves Care
                         
                            
                            Excellent training from Andrea. Thoroughly enjoyed the 2 days. I really wanted to step up and contribute to get the most out of it.
 
                            James Bailey, Lutron EA Ltd
                         
                            
                            Attended virtual course:
The course was extremely well presented and even tailored towards the role and company. Overall I truly believe I learnt a lot and will look closely at changing the way we carry out our objective setting and 1:1s within the team.
 
                            Katie Williams, Healthy.io (UK) Ltd
                         
                            
                            Picked up a lot of techniques that I will take away from this course and apply over time once I have the team up to the required standard, using techniques from the course.
 
                            Gordon Sharp, Ballantyne & Co
                         
                            
                            Very informative. Richard is very good at providing context and applying theory to the work life which is my preferred way of learning.
 
                            Dana Natan, CDS Computer Design Systems Ltd
                         
                            
                            Enjoyed the interactive game/drawing parts and regular breaks to keep focused. Very nice venue with amazing food. Anna was extremely engaging/happy and easy to talk to.
 
                            Jessica Cockburn, Edinburgh Dog & Cat Home
                         
                            
                            Couldn't rate the trainer any higher. Great delivery, keeps it moving along nicely and answers any questions really well.
 
                            David Pritchard, The Right Sort Mailing Company Ltd
                         
                            
                            Great course well-presented in comfortable environment.
 
                            Jamie Gough, The Right Sort Mailing Company Ltd
                         
                            
                            Fantastic course, very well delivered and very insightful.
 
                            Neil Smith, Rutland Plastics Ltd
                         
                            
                            Fantastic course, engaged and enthusiastic trainer.
 
                            Joanne Thom, Northern Lighthouse Board
                         
                            
                            Really enjoyable course well-delivered
 
                            Graeme MacDonald, Northern Lighthouse Board
                         
                            
                            Slickly delivered and actively engaging.
 
                            Robert Norton, Northern Lighthouse Board
                         
                            
                            Really enjoyed the training, very valuable.
 
                            Sarah Foxall, TIC
                         
                            
                            
                            Highly recommended. Candy was amazing, a well presented, informative course that I will use in my new managerial role.
 
                            Nick Willmott, Direct Wines
                         
                            
                            Thoroughly enjoyed the course and learned essential skills to develop myself as team leader.
 
                            Carletta Money, WE Roberst Corrugated Ltd.
                         
                            
                            Excellent 2 day course. Remained interactive throughout both days.
 
                            Sarah Din, The Lowry
                         
                            
                            Andrea has been an excellent trainer. She has understood our ways of working and acknowleged them throughout the course. I feel more empowered as a manager and feel ready to make the positive changes to my way of working.
 
                            Kate Rice, The Lowry
                         
                            
                            The 10 motivators was invaluable in learning about people.
 
                            Ben Turner, TIC
                         
                            
                            Extremely helpful course.
 
                            Cristina Teles, Meridian Helathcomms
                         
                            
                            Really great workshop, delivered in a brilliant way.
 
                            Emily Lizzard, The Lowry
                         
                            
                            This was a clearly defined, excellent course delivered succinctly and confidently by someone with excellent knowledge and expertise.
 
                            Iain Black, The Lowry Centre
                         
                            
                            Course has given clear understanding of core principles and highlighted many areas that need improving.
 
                            Chris Harris, CoOperative Systems
                         
                            
                            I have really enjoyed the course and found many aspects extremely useful and possible to implement immediately.
 
                            Alexandra Howard, Meridian Healthcomms
                         
                            
                            Excellent course to give you the foundations and understanding of starting into management.
 
                            Daniel Harvey, Konecranes
                         
                            
                            Very well presented - the trainer was very clear and understanding to needs.
 
                            Terri Powell, Konecranes
                         
                            
                            Very good trainer. Enjoyed all aspects of this course.
                            Carl Jennings, Marubeni-Komatsu
                         
                            
                            Very good - met expectations.
                            Emily Boyd, Grainger plc
                         
                            
                            I have found this course to be very insightful, interesting & will take away many ideas to implement.
                            Davinia Hurn-Shanley, Grainger plc
                         
                            
                            Very informative and very well delivered!
                            James Hooper , PuriCore
                         
                            
                            Excellent. Very useful, learnt a lot.
                            James Glossop, Meridian Healthcomms
                         
                            
                            Very good at personalising the training to our situations.
                            Mark Wheeler, Berrymans Lace Mawer
                         
                            
                            Very informative & constructive.
                            Jude Morris, Dawson Books
                         
                            
                            An excellent overview of a pretty tricky subject - well presented.
                            M Bumpass, CBG
                         
                            
                            Very much enjoyed the two days. Andrea is a great trainer, informal which is what I prefer.
                            Sue Deas, Assetco Data Solutions
                         
                            
                            Very good course. Learned a lot from it and get a lot back.
                            Mark Suffolk, Solid State
                         
                            
                            The course was very well delivered with enthusiasm and skill
                            Chris Griffin, Linux IT
                         
                            
                            Very enjoyable and worthwhile.
                            John Anderson, General Teaching Council - Scotland
                         
                            
                            I feel I have really benefited from this course and looking forward to put into practice what I have learnt. I will be looking at our department from a different angle with more of an eye on the bigger picture.
                            Donna Ellcock, Offshore Marine Management