How to say 'No' and retain Customer Satisfaction Leeds
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way.
This How to say 'No' and retain Customer Satisfaction course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
How to handle objections in a positive way
The ability to negotiate at all levels
To understand the importance of excellent customer care in a sales environment
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Our Leeds training venue
Address
Leeds Weetwood Hall Hotel Otley Road Leeds West Yorkshire LS16 5PS Tel 0113 230 6000
This course is available in the following locataions:
How to say 'No' and retain Customer Satisfaction London How to say 'No' and retain Customer Satisfaction Bristol How to say 'No' and retain Customer Satisfaction Manchester How to say 'No' and retain Customer Satisfaction Edinburgh How to say 'No' and retain Customer Satisfaction Nottingham How to say 'No' and retain Customer Satisfaction Birmingham
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