This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people.
This Dealing with Difficult People course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Recognise classic profiles of difficult people and strategies for handling them
- Pre-empt challenging situations and avoid escalating them further
- Recognise personality types with which you may clash
- Handle aggressive behaviour
- Calm angry, upset and unresponsive individuals
Our Manchester Venue Address
Manchester
Holiday Inn MediaCity UK
Salford
Manchester
M50 2HT
0161 813 1040
This course is available in the following locataions:
Dealing with Difficult People London
Dealing with Difficult People Bristol
Dealing with Difficult People Leeds
Dealing with Difficult People Edinburgh
Dealing with Difficult People Nottingham
Dealing with Difficult People Birmingham