Extremely useful course, very happy the material was adapted to suit delegates needs. Great, beneficial day
- Louise Seavons, DLA
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people.
This Dealing with Difficult People course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
Recognise classic profiles of difficult people and strategies for handling them
Pre-empt challenging situations and avoid escalating them further
Recognise personality types with which you may clash
PTP's courses take place in the heart of the City of London.
PTP's London venue has great transport links with several tube stations the nearest being James’s Park. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
London &Meetings 83 Victoria Street London SW1H 0HW 0800 073 0499
This course is available in the following locations: