This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people.
This Dealing with Difficult People course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
Recognise classic profiles of difficult people and strategies for handling them
Pre-empt challenging situations and avoid escalating them further
Recognise personality types with which you may clash
Just a 5-minute walk from Five Ways train station and steps from the city centre. Birmingham New Street Station is a 5-minute drive or 15-minute walk away, with a tram stop across the underpass, a bus stop by our patio, and on-site parking for those arriving by car.
Parking: We offer 56 on-site car parking spaces at competitive rates of £7 per day and £15 overnight, ideal for both short visits and extended stays.
This course is available in the following locations:
