This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people.
This Dealing with Difficult People course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Recognise classic profiles of difficult people and strategies for handling them
- Pre-empt challenging situations and avoid escalating them further
- Recognise personality types with which you may clash
- Handle aggressive behaviour
- Calm angry, upset and unresponsive individuals
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Our Leeds training venue
Address
Leeds
Weetwood Hall Hotel
Otley Road
Leeds
West Yorkshire
LS16 5PS
Tel 0113 230 6000
This course is available in the following locataions:
Dealing with Difficult People London
Dealing with Difficult People Bristol
Dealing with Difficult People Manchester
Dealing with Difficult People Edinburgh
Dealing with Difficult People Nottingham
Dealing with Difficult People Birmingham