Body Language - The Hidden Secret of Communicating Successfully training

Course Overview

Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other people's non-verbal cues - i.e. body language, gestures, facial expression and tones of voice. Every time we talk, the body supplements our words with dozens of non-verbal elements. Most people do not realise just how much they use this unspoken language every time they communicate. Psychologists agree that well over 70% of communication occurs non-verbally. Excellent communicators know this and enhance their abilities by using this hidden language of communication success.

This workshop covers those non-verbal elements you need to boost your communication success.

This Body Language - The Hidden Secret of Communicating Successfully training course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Body Language - The Hidden Secret of Communicating Successfully London
Body Language - The Hidden Secret of Communicating Successfully Manchester
Body Language - The Hidden Secret of Communicating Successfully Nottingham
Body Language - The Hidden Secret of Communicating Successfully Birmingham
Body Language - The Hidden Secret of Communicating Successfully Bristol
Body Language - The Hidden Secret of Communicating Successfully Edinburgh
Body Language - The Hidden Secret of Communicating Successfully Leeds

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This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09:30 - 10:00 Welcome, introductions, objectives

10:00 - 10:45 What is NVC & why is it important?
Positive & negative body language
Positive & negative vocals

10:45 - 11:00 Coffee break

11:00 - 12:00 The 4 Social Styles & questionnaire
Social Styles strengths & weaknesses
Interaction & dynamics of the 4 Styles

12:00 - 12:30 The value of relaxation in NVC
How to relax quickly at work

12:30 - 13:30 Lunch

13:30 - 15:00 Creating rapport verbally & non-verbally
Building rapport through language
The 3 Representational Systems & questionnaire
Using body language to build rapport

15:00 - 15:15 Coffee break

15:15 - 16:00 Understanding other peoples body language
Using body language at work

16:00 - 16:30 Questions & summary

Testimonials

Excellent course - thoroughly enjoyed - thank-you.

Alison Beck, North Cumbria University Hospital NHS Trust

I found this course extremely beneficial. Would definitely recommend.

Isla Edgar, North Cumbria University Hospitals

Really impressed with the content we covered today. I was kept interested the whole time, which is hard as I have such a short attention span.

Hayley Watson, Carlisle City Council

Excellent session.

Dave Turbull, The British Mountaineering Council

Than-you for a very insightful course.

Craig Ball, Nova Medical Solutions Ltd

Amazing course, thanks Tracey!

Edyta Adamowska, Nova Medical Solutions Ltd

Very clear course. Thanks for your help to improve myself for the future.

Lee Wright, Nova Medical Solutions Ltd

Really enjoyed the day, thank-you.

Amanda Galloway, Clarksons Platou

Very good course.

Kay Harrendence, Vattenfall

Excellent course very enjoyable.

Maureeen Leathwood, SYPTE

The course was the best I have ever attended. The trainer was amazing & really knows her stuff. Everyone in the company would benefit from this course.

Marilyn Wood, SYPTE

Very good course.

Thomas Cooper, Aberdeen Journals

Very well done to make it relevant to those involved as needs became apparent.

Norma Mitchell, Aberdeen Journals

Excellent would recommend other parties to attend.

Lorna Webster, Euro Energy

Excellent.

Steph Quigley, Euro Energy

Very good and enjoyable course.

Dominic Hammond, Tyco Electronics UK Ltd

Really good day, thoroughly enjoyed the course.

Phillishia Thomas, Computershare Investor Services plc

I really enjoyed the course & it far outreached my expectations.

Marie Fogarty, Computershare

Fantastic.

Luke Johnson, Computershare

Very impressed with Ken's knowledge and delivery.

Frank Chart, HMRC

Really enjoyed the practical exercises

Mark Challis-Bailey, Capita

Benefits

Ways to understand other peoples body language
How to use body language positively to improve communication
Techniques to quickly build rapport
Understand the Four Behavioural Styles to be able to tailor your communication for maximum effect with each Style
Simple but powerful ways to relax quickly in pressured situations