Connecting and Communicating - Half Day (am)

09:30–09:45 Coffee and Introductions
09:45–10:15 Communication situations and barriers
10:15–10:45 Assessing listening and communication areas for improvement
10:45–11:15 Personal priorities and actions review
11:15–11:45 Wavelengths, media and choosing channels
11:45–12:15 Structuring the message
12:15–12:30 Actions and close (Mid - morning coffee and tea will be served as we work)

• A practical solution-based evaluation of their communication and listening effectiveness
• Ways to improve their handling of a variety of communication challenges
• Guidance on how to choose the best way to communicate a clear message
• Clarification of the different communication, wavelengths and how to structure your message to match these