Communicating Effectively - Half Day course

Course Overview

This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test their ability in listening, questioning and using non verbal communication. It will increase delegates confidence and enable them to communicate confidently with all people they interact with.

CPD Value 3 Hours

Course Locations

Communicating Effectively - Half Day (am) London
Communicating Effectively - Half Day (am) Manchester
Communicating Effectively - Half Day (am) Nottingham
Communicating Effectively - Half Day (am) Birmingham
Communicating Effectively - Half Day (am) Bristol
Communicating Effectively - Half Day (am) Edinburgh
Communicating Effectively - Half Day (am) Leeds

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09:30 – 10:00 Coffee and Course Objectives

10:00 – 10:30 Understanding the impact and cost of effective communication

10:30 – 11:15 Identifying different communication styles

11:15 – 11:30 Coffee Break

11:30 – 12:15 Skills practice, Listening, Questioning Skills, Non verbal

12:15 – 12:45 How to communicate via email more effectively

12:45 – 13:00 Personal Action Plans, Review and Close

Testimonials

Course delivered virtually

Really enjoyed the course as it was not just about how you talk to others but explained a wide variation on how you can communicate without even saying a word, some of which I would of never thought of.

I found the course to be very enlightening and overall fun.

Tor Davis, Smartdesc

Course delivered virtually

Candy was perfect to deliver this course. She was friendly, enthusiastic and confident, made us all feel at ease and that we could ask questions openly.

She encouraged quieter members of the team to engage in a way that was comfortable for them and made it clear they could contribute as much or as little as they wanted.

I would always consider training in any area as you can never learn too much and if any other courses came up with Candy I’d happily participate. I took a lot of notes and am pleased to say I’ve taken some useful tips and techniques that I can put into action and develop with my job role and my personal life.

Thank you Candy

Rachel Long, Rowan International Limited

Benefits

Identify core communication skills
A chance to practice personal skills
How to get the best results when communicating via email
Recognise the benefits of communicating effectively