Advanced Customer Service for the Public Sector Leeds

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team.

CPD Value 5.5 Hours

Course Benefits

• Understand the key elements of outstanding customer service
• Recognise the huge role of product knowledge in advanced customer service skills and how to utilise this to your customers delight
• How to develop an awareness of competitors and how to use this to improve your own service
• Using current case studies, examine which private businesses provide the best customer service and how that can be applied to the public sector.

View Full Course Details

<

Our Leeds training venue

Address

Leeds
Weetwood Hall Hotel
Otley Road
Leeds
West Yorkshire
LS16 5PS
Tel 0113 230 6000

This course is available in the following locataions:

Advanced Customer Service for the Public Sector London
Advanced Customer Service for the Public Sector Bristol
Advanced Customer Service for the Public Sector Manchester
Advanced Customer Service for the Public Sector Edinburgh
Advanced Customer Service for the Public Sector Nottingham
Advanced Customer Service for the Public Sector Birmingham