Telephone Techniques - Incoming & Outgoing Calls Leeds

Course Category
Course Location

This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas.

This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK.

CPD Value 5.5 Hours

Course Benefits

  • Greater confidence to make outgoing calls professionally
  • Greater confidence to handle incoming calls courteously and professionally
  • The ability to get through to the right person
  • Increased confidence to return calls
  • To return to the workplace with genuine leads generated during the course
  • Discuss and resolve any obstacles and problems

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Our Leeds training venue

Our Leeds training venue

Venue Information
Leeds Plaza is located just a few minutes’ walk from Leeds City Centre,
within easy reach of the city’s main financial, business and commercial districts.

Directions:
By Road

For exact directions for reaching the hotel, please consult Google Maps. There is no parking at Park Plaza Leeds, however there are several car parks in the area, like at Q-Park Sovereign Square (LS1 4AG) where you can receive concessionary rates.
By Public Transport
Leeds City Train Station: 2 minute walk.
By Air
Leeds Bradford Airport: 8.9 miles. Transfer time from city centre: approximately 4 minutes
Bus transfers from city centre are available up to every 6 minutes Mondays to Fridays
Travelling by bicycle
For information on reaching the building by bicycle visit Sustrans (www.sustrans.org.uk)

Address

Leeds
Park Plaza Leeds
Boar Lane, City Square

Leeds 
LS1 5NS


This course is available in the following locataions:

Telephone Techniques - Incoming & Outgoing Calls London
Telephone Techniques - Incoming & Outgoing Calls Bristol
Telephone Techniques - Incoming & Outgoing Calls Manchester
Telephone Techniques - Incoming & Outgoing Calls Edinburgh
Telephone Techniques - Incoming & Outgoing Calls Nottingham
Telephone Techniques - Incoming & Outgoing Calls Birmingham