Telephone Techniques - Incoming & Outgoing Calls Leeds

This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas.

This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK.

CPD Value 5.5 Hours

Course Benefits

• Greater confidence to make outgoing calls professionally
• Greater confidence to handle incoming calls courteously and professionally
• The ability to get through to the right person
• Increased confidence to return calls
• To return to the workplace with genuine leads generated during the course
• Discuss and resolve any obstacles and problems

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Our Leeds training venue

Address

Leeds
Weetwood Hall Hotel
Otley Road
Leeds
West Yorkshire
LS16 5PS
Tel 0113 230 6000

This course is available in the following locataions:

Telephone Techniques - Incoming & Outgoing Calls London
Telephone Techniques - Incoming & Outgoing Calls Bristol
Telephone Techniques - Incoming & Outgoing Calls Manchester
Telephone Techniques - Incoming & Outgoing Calls Edinburgh
Telephone Techniques - Incoming & Outgoing Calls Nottingham
Telephone Techniques - Incoming & Outgoing Calls Birmingham