Telephone Techniques - Incoming & Outgoing Calls Manchester

This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas.

This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK.

CPD Value 5.5 Hours

Course Benefits

• Greater confidence to make outgoing calls professionally
• Greater confidence to handle incoming calls courteously and professionally
• The ability to get through to the right person
• Increased confidence to return calls
• To return to the workplace with genuine leads generated during the course
• Discuss and resolve any obstacles and problems

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Our Manchester Venue Address

Manchester
Holiday Inn MediaCity UK
Salford
Manchester
M50 2HT
0161 813 1040 

This course is available in the following locataions:

Telephone Techniques - Incoming & Outgoing Calls London
Telephone Techniques - Incoming & Outgoing Calls Bristol
Telephone Techniques - Incoming & Outgoing Calls Leeds
Telephone Techniques - Incoming & Outgoing Calls Edinburgh
Telephone Techniques - Incoming & Outgoing Calls Nottingham
Telephone Techniques - Incoming & Outgoing Calls Birmingham