Telephone Techniques - Incoming & Outgoing Calls Edinburgh

This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas.

This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK.

CPD Value 5.5 Hours

Course Benefits

• Greater confidence to make outgoing calls professionally
• Greater confidence to handle incoming calls courteously and professionally
• The ability to get through to the right person
• Increased confidence to return calls
• To return to the workplace with genuine leads generated during the course
• Discuss and resolve any obstacles and problems

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Our Edinburgh training venue

PTP's courses take place at the Edinburgh Training Centre in the heart of Edinburgh.

PTP's Edinburgh venue is conveniently located just off the Royal Mile, only a few minutes away from Edinburgh Waverley train. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Address

Edinburgh
Edinburgh Training and Conference Venue
16 St. Mary's Street 

Edinburgh 
EH1 1SU

This course is available in the following locataions:

Telephone Techniques - Incoming & Outgoing Calls London
Telephone Techniques - Incoming & Outgoing Calls Bristol
Telephone Techniques - Incoming & Outgoing Calls Manchester
Telephone Techniques - Incoming & Outgoing Calls Nottingham
Telephone Techniques - Incoming & Outgoing Calls Birmingham
Telephone Techniques - Incoming & Outgoing Calls Leeds