An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service.
This Outstanding Customer Service Skills training course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
A greater awareness of the customers and clients perspectives and needs
A better understanding of themselves; both strengths and improvement areas
An opportunity to gain more advanced customer care skills
PTP's courses take place in the heart of the City of London.
PTP's London venue has great transport links with several tube stations with a 5 minute walk the nearest being Aldgate. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
London &Meetings
150 MinoriesStreet
London
EC3N 1LST
08000 730499
This course is available in the following locataions:
