An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service.
This Outstanding Customer Service Skills training course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- A greater awareness of the customers and clients perspectives and needs
- A better understanding of themselves; both strengths and improvement areas
- An opportunity to gain more advanced customer care skills
- The opportunity to work on improvement areas
- An action plan for continuous improvement
Our Nottingham Training Venue
Address
Colwick Hall Hotel
Racecourse Road
Nottingham
NG2 4BH
0115 9500 566
Colwick Hall Hotel
Directions
Easily accessible from M1 - J26 6 miles
The distance from Nottingham train station is approx. 2.3 miles/9 minutes away.
There is free parking on-site
This course is available in the following locations:
Outstanding Customer Service Skills London
Outstanding Customer Service Skills Bristol
Outstanding Customer Service Skills Manchester
Outstanding Customer Service Skills Edinburgh
Outstanding Customer Service Skills Birmingham
Outstanding Customer Service Skills Leeds