An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service.
This Outstanding Customer Service Skills training course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- A greater awareness of the customers and clients perspectives and needs
- A better understanding of themselves; both strengths and improvement areas
- An opportunity to gain more advanced customer care skills
- The opportunity to work on improvement areas
- An action plan for continuous improvement
Our Birmingham Training Venue
Address
12 Hagley Road
Five Ways
Birmingham
B16 8SJ
0121 452 1144
Directions To Our Birmingham Venue
Just a 5-minute walk from Five Ways train station and steps from the city centre. Birmingham New Street Station is a 5-minute drive or 15-minute walk away, with a tram stop across the underpass, a bus stop by our patio, and on-site parking for those arriving by car.
Parking: We offer 56 on-site car parking spaces at
competitive rates of £7 per day and £15 overnight,
ideal for both short visits and extended stays.
This course is available in the following locations:
Outstanding Customer Service Skills London
Outstanding Customer Service Skills Bristol
Outstanding Customer Service Skills Manchester
Outstanding Customer Service Skills Edinburgh
Outstanding Customer Service Skills Nottingham
Outstanding Customer Service Skills Leeds