Day 1
9:30 - 9:45
· Introductions & 3rd Person Presentations
9:45 - 10:00
· Colleagues as coaches – focusing on perceived weaknesses – personal action plan.
10:00 - 10:20
· The Specification Sales Pipeline includes pipeline visualisation.
10:20 - 10:50
· Planning & defining clear objectives, includes KPI’s, stages, key clauses, deliverables & milestones for each part of the sales pipeline.
10:50 - 11:05
· Utilize Gantt charts or Kanban boards to provide a clear overview of the global sales process for multiple projects.
11:05 - 11:25
· Lifetime engagement.
11:25 - 11:40
BREAK
11:40 - 11:50
· Specification Sales – The DO’s / The DON’Ts
11:50 - 12:30
· Selling as a Benefit, including the Golden Circle & lining up with company values.
12:30 - 13:00
· Customer-centric mindset in the sales process, includes timing.
13:00 - 13:30
LUNCH
13:30 -14:00
· Consultative Selling, become a “Trusted Advisor”.
14:00 - 14:40
· Customer Needs Analysis includes response techniques to build solid & logical sales arguments.
14:40 - 15:20
· Sales strategizing & the importance of Marketing (sales tools, content, social media).
15:20 - 15:50
· Questions & answers, includes Opening / Closing
15:50 - 16:15
· Building technical knowledge, expertise & staying in touch with latest developments
16:15 - 16:30
· Building a knowledge data base
16:30 - 16:40
· Review Day 1 END
Day 2
9:30 - 9:45
· Day 1 recap
9:45 - 10:15
· Risk management & mitigation
10:15 - 10:45
· Dealing with objections, includes change management basics.
10:45 - 11:00
· Developing on site skills, being present, on-site networking.
11:00 - 11:30
· The know-how of a building project + basics such as network diagrams & mapping.
11:30 - 11:45
BREAK
11:45 - 12:15
· Territory & Time Management
12:15 - 13:00
· Negotiation
13:00 - 13:30
LUNCH
13:30 - 14.15
· Essential financial skills - costs/revenue/margins
14:25 - 14:40
· Transparency, by the book, proof, values, environmental, ethical, sustainable, company values.
14:45 - 15:15
· Learn From Experience, includes documentation for each sales project (including contracts, specifications, and communication records.)
15:15 - 15:45
· Continuous improvement – self-analysis, team analysis, customer & colleague feedback
15:40 - 16:00
· Body language, attitude & dress for the occasion.
16:00 - 16:30
· Course review, testing, includes a series of role plays & mini presentations to show they can apply the learning process from the previous 2 days.
16:30 - 16:40
· Feedback & Colleagues as coaches – the personal action plan finalised.