This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas.
This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Greater confidence to make outgoing calls professionally
- Greater confidence to handle incoming calls courteously and professionally
- The ability to get through to the right person
- Increased confidence to return calls
- To return to the workplace with genuine leads generated during the course
- Discuss and resolve any obstacles and problems
Our Manchester training venue
PTP's courses take place in the De Vere Hotel in Cheadle just a few miles from Manchester city centre and within a mile of Manchester airport.
PTP's Manchester venue has plenty of on-site free car parking. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
Manchester
Cheadle House
Cheadle Royal Business Park
Cheadle
Manchester
SK8 3FS
0844 980 2303
This course is available in the following locataions:
Telephone Techniques - Incoming & Outgoing Calls London
Telephone Techniques - Incoming & Outgoing Calls Bristol
Telephone Techniques - Incoming & Outgoing Calls Leeds
Telephone Techniques - Incoming & Outgoing Calls Edinburgh
Telephone Techniques - Incoming & Outgoing Calls Nottingham
Telephone Techniques - Incoming & Outgoing Calls Birmingham