This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas.
This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
Greater confidence to make outgoing calls professionally
Greater confidence to handle incoming calls courteously and professionally
The ability to get through to the right person
Increased confidence to return calls
To return to the workplace with genuine leads generated during the course
PTP's courses take place at the Village Hotel Club Nottingham situated 5 minutes drive from Junction 25 of the M1, 13 Minutes drive from Nottingham City Centre.
PTP's Nottingham venue has a large free car park, WIFI throughout all areas and unlimited hot and cold refreshments served in the Hub Cafe along with a hot restaurant lunch.
Address
Nottingham WigWag - The Meeting Space Martindale House, The Green, Ruddington Nottingham Nottinghamshire Tel 0115 824 2310
This course is available in the following locataions:
