Objection Handling Skills London

Course Category
Course Location

Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree with you more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these answers will soon become second nature to the delegates ensuring that they do not slip up if confronted by a difficult objection again.

This Objection Handling Skills course is available throughout the UK.

CPD Value 5.5 Hours

Course Benefits

  • To handle and overcome objections at all levels
  • How to maximise profit through negotiation
  • How to apply a close to a negotiating situation
  • Understand the importance of customer care in a sales environment

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SalesTraining in London at The Minories

Our London training venue

PTP's courses take place in the heart of the City of London.

PTP's London venue has great transport links with several tube stations with a 5 minute walk the nearest being Aldgate. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Address

London
&Meetings

150 MinoriesStreet 

London 
EC3N 1LST
08000 730499


This course is available in the following locataions:

Objection Handling Skills Bristol
Objection Handling Skills Manchester
Objection Handling Skills Leeds
Objection Handling Skills Edinburgh
Objection Handling Skills Nottingham
Objection Handling Skills Birmingham