Introduction to Account Management Nottingham

Course Category
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This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and does not occur naturally yet is a must for any organisation. Consider how much is each customer worth to your business and the implications of losing them through poor customer service. Apart from the fact that unhappy customers will go elsewhere and tell others; the loss of just one regular customer may be worth a surprising amount in revenue to your business.

The term"Customer Care" and "Customer Service" are often used - what do they really mean? Through a series of workshops and exercises, delegates are encouraged to consider their own buying processes in order to define what excellent customer care means to them and how these standards can be used as benchmarks for dealing with their own clients.

This Introduction to Account Management training course is available throughout the UK.

CPD Value 5.5 Hours

Course Benefits

  • An understanding of the value added by Good Customer care
  • Knowledge of how to manage Good Customer Care
  • An understanding of the need to set standards
  • How to develop customer relationships from a business development perspective

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Sales Training in Nottingham

Our Nottingham training venue

PTP's courses take place at the Village Hotel Club Nottingham situated 5 minutes drive from Junction 25 of the M1, 13 Minutes drive from Nottingham City Centre.

PTP's Nottingham venue has a large free car park, WIFI throughout all areas and unlimited hot and cold refreshments served in the Hub Cafe along with a hot restaurant lunch.

Address

Nottingham
WigWag - The Meeting Space
Martindale House, The Green, Ruddington
Nottingham
Nottinghamshire
Tel 0115 824 2310


This course is available in the following locataions:

Introduction to Account Management London
Introduction to Account Management Bristol
Introduction to Account Management Manchester
Introduction to Account Management Edinburgh
Introduction to Account Management Birmingham
Introduction to Account Management Leeds

Book your place on one of our scheduled courses...
5th Oct 2022
Nottingham
£430.00
Places
10th May 2023
Nottingham
£430.00
Places
4th Oct 2023
Nottingham
£430.00
Places