Customer Satisfaction as a Selling Tool Edinburgh

Course Category
Course Location

This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied and, more importantly, dissatisfied clients.

This Customer Satisfaction as a Selling Tool course is available throughout the UK.

CPD Value 5.5 Hours

Course Benefits

  • Understanding the need to be pro-active in customer care
  • A personally developed script to approach customers regarding service levels
  • Well rehearsed answers to complaints and compliments
  • How to turn complaints and compliments into more business

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SalesTraining in Edinburgh at Edinburgh training venue

Our Edinburgh training venue

PTP's courses take place at the Edinburgh Training Centre in the heart of Edinburgh.

PTP's Edinburgh venue is conveniently located just off the Royal Mile, only a few minutes away from Edinburgh Waverley train. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Address

Edinburgh
Edinburgh Training and Conference Venue
16 St. Mary's Street 

Edinburgh 
EH1 1SU


This course is available in the following locataions:

Customer Satisfaction as a Selling Tool London
Customer Satisfaction as a Selling Tool Bristol
Customer Satisfaction as a Selling Tool Manchester
Customer Satisfaction as a Selling Tool Nottingham
Customer Satisfaction as a Selling Tool Birmingham
Customer Satisfaction as a Selling Tool Leeds

Book your place on one of our scheduled courses...
13th Oct 2022
Edinburgh
£430.00
Places
30th Mar 2023
Edinburgh
£430.00
Places
12th Oct 2023
Edinburgh
£430.00
Places