This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied and, more importantly, dissatisfied clients.
This Customer Satisfaction as a Selling Tool course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Understanding the need to be pro-active in customer care
- A personally developed script to approach customers regarding service levels
- Well rehearsed answers to complaints and compliments
- How to turn complaints and compliments into more business
Our Nottingham Training Venue
Address
Colwick Hall Hotel
Racecourse Road
Nottingham
NG2 4BH
0115 9500 566
Colwick Hall Hotel
Directions
Easily accessible from M1 - J26 6 miles
The distance from Nottingham train station is approx. 2.3 miles/9 minutes away.
There is free parking on-site
This course is available in the following locations:
Customer Satisfaction as a Selling Tool London
Customer Satisfaction as a Selling Tool Bristol
Customer Satisfaction as a Selling Tool Manchester
Customer Satisfaction as a Selling Tool Edinburgh
Customer Satisfaction as a Selling Tool Birmingham
Customer Satisfaction as a Selling Tool Leeds