This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident return to the workplace.
This customer care training course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- How to handle objections
- Understand the importance of customer care in a sales environment
- How to handle complaints in a positive way
- How to gain the maximum amount of relevant information in order to move the organisation forward in a constructive manner
Our Manchester Venue Address
Manchester
Holiday Inn MediaCity UK
Salford
Manchester
M50 2HT
0161 813 1040
This course is available in the following locataions:
Customer Care London
Customer Care Bristol
Customer Care Leeds
Customer Care Edinburgh
Customer Care Nottingham
Customer Care Birmingham