Customer Care Edinburgh

Course Category
Course Location

This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident return to the workplace.

This customer care training course is available throughout the UK.

CPD Value 5.5 Hours

Course Benefits

  • How to handle objections
  • Understand the importance of customer care in a sales environment
  • How to handle complaints in a positive way
  • How to gain the maximum amount of relevant information in order to move the organisation forward in a constructive manner

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SalesTraining in Edinburgh at Edinburgh training venue

Our Edinburgh training venue

PTP's courses take place at the Edinburgh Training Centre in the heart of Edinburgh.

PTP's Edinburgh venue is conveniently located just off the Royal Mile, only a few minutes away from Edinburgh Waverley train. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Address

Edinburgh
Edinburgh Training and Conference Venue
16 St. Mary's Street 

Edinburgh 
EH1 1SU


This course is available in the following locataions:

Customer Care London
Customer Care Bristol
Customer Care Manchester
Customer Care Nottingham
Customer Care Birmingham
Customer Care Leeds

Book your place on one of our scheduled courses...
12th Dec 2024
Edinburgh
£430.00
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15th Jan 2025
Edinburgh
£430.00
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12th Feb 2025
Edinburgh
£430.00
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19th Mar 2025
Edinburgh
£430.00
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20th Mar 2025
Edinburgh
£430.00
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8th Apr 2025
Edinburgh
£430.00
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6th Jun 2025
Edinburgh
£430.00
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7th Jul 2025
Edinburgh
£430.00
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1st Aug 2025
Edinburgh
£430.00
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4th Sep 2025
Edinburgh
£430.00
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View 5 more available dates
6th Oct 2025
Edinburgh
£430.00
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13th Oct 2025
Edinburgh
£430.00
Places
7th Nov 2025
Edinburgh
£430.00
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5th Dec 2025
Edinburgh
£430.00
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22nd Dec 2025
Edinburgh
£430.00
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