This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident return to the workplace.
This customer care training course is available throughout the UK.
CPD Value 5.5 Hours
- How to handle objections
- Understand the importance of customer care in a sales environment
- How to handle complaints in a positive way
- How to gain the maximum amount of relevant information in order to move the organisation forward in a constructive manner
Our Bristol training venue
Engineers House is easily accessible from the M4 and M5 within a 10 minute drive. FREE parking is available on site as well as a regular complementary shuttle service operating to and from West End Car Park in the city centre.By Rail
Bristol Temple Meads mainline station is a short distance from Engineers House. Taxis are readily available from outside the station, and we have a shuttle service running throughout the day (as mentioned above).
Local Bus services Plan your journey at https://travelwest.info/bus/timetables-and-journey-planning
Travelling by airEngineers House is a 20 minute drive from Bristol City Airport.