The Effective Administrator - Overview
This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with ‘what good looks like’, it focuses the key skills of managing workload, time management & assessing priorities, effective communication & building rapport - including professional telephone techniques & email - as well as assertiveness and dealing with difficult people & situations.
This The Effective Administrator course is available throughout the UK.
CPD Value 5.5 Hours
Benefits
- Recognition of the attributes of an effective administrator & understanding of the role
- Systems & procedures for managing workload & successfully keeping track of tasks
- Methods for assessing priorities & effective time management
- Understanding how to deal with difficult situations & resolve conflict
- Recognition of differing behavioural styles & how to develop working relationships
- Demonstrate effective communication skills and build rapport via effective questioning & listening skills
Our London training venue
PTP's courses take place in the heart of the City of London.
PTP's London venue has great transport links with several tube stations the nearest being James’s Park. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
London
&Meetings
83 Victoria Street
London
SW1H 0HW
0800 073 0499
This course is available in the following locataions:
The Effective Administrator Bristol
The Effective Administrator Manchester
The Effective Administrator Leeds
The Effective Administrator Edinburgh
The Effective Administrator Nottingham
The Effective Administrator Birmingham