This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas.
This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Greater confidence to make outgoing calls professionally
- Greater confidence to handle incoming calls courteously and professionally
- The ability to get through to the right person
- Increased confidence to return calls
- To return to the workplace with genuine leads generated during the course
- Discuss and resolve any obstacles and problems
Our Nottingham training venue
PTP's courses take place at the Village Hotel Club Nottingham situated 5 minutes drive from Junction 25 of the M1, 13 Minutes drive from Nottingham City Centre.
PTP's Nottingham venue has a large free car park, WIFI throughout all areas and unlimited hot and cold refreshments served in the Hub Cafe along with a hot restaurant lunch.
Address
Nottingham
WigWag - The Meeting Space
Martindale House, The Green, Ruddington
Nottingham
Nottinghamshire
Tel 0115 824 2310
This course is available in the following locataions:
Telephone Techniques - Incoming & Outgoing Calls London
Telephone Techniques - Incoming & Outgoing Calls Bristol
Telephone Techniques - Incoming & Outgoing Calls Manchester
Telephone Techniques - Incoming & Outgoing Calls Edinburgh
Telephone Techniques - Incoming & Outgoing Calls Birmingham
Telephone Techniques - Incoming & Outgoing Calls Leeds