This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls.
This Outgoing Calls - Maximising Effectiveness course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- How to set clear achievable objectives
- The ability to construct an opening gambit
- Gain confidence through role plays to achieve their objectives
- Practise techniques learned under supervision whilst making live calls
Our London training venue
PTP's courses take place in the heart of the City of London.
PTP's London venue has great transport links with several tube stations the nearest being James’s Park. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
London
&Meetings
83 Victoria Street
London
SW1H 0HW
0800 073 0499
This course is available in the following locataions:
Outgoing Calls - Maximising Effectiveness Bristol
Outgoing Calls - Maximising Effectiveness Manchester
Outgoing Calls - Maximising Effectiveness Leeds
Outgoing Calls - Maximising Effectiveness Edinburgh
Outgoing Calls - Maximising Effectiveness Nottingham
Outgoing Calls - Maximising Effectiveness Birmingham