This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls.
This Outgoing Calls - Maximising Effectiveness course is available throughout the UK.
CPD Value 5.5 Hours
- How to set clear achievable objectives
- The ability to construct an opening gambit
- Gain confidence through role plays to achieve their objectives
- Practise techniques learned under supervision whilst making live calls
Our Leeds training venue
Leeds Plaza is located just a few minutes’ walk from Leeds City Centre,
within easy reach of the city’s main financial, business and commercial districts.
For exact directions for reaching the hotel, please consult Google Maps. There is no parking at Park Plaza Leeds, however there are several car parks in the area, like at Q-Park Sovereign Square (LS1 4AG) where you can receive concessionary rates.
By Public Transport
Leeds City Train Station: 2 minute walk.
Leeds Bradford Airport: 8.9 miles. Transfer time from city centre: approximately 4 minutes
Bus transfers from city centre are available up to every 6 minutes Mondays to Fridays
Travelling by bicycle
For information on reaching the building by bicycle visit Sustrans (www.sustrans.org.uk)
This course is available in the following locataions:
Outgoing Calls - Maximising Effectiveness London
Outgoing Calls - Maximising Effectiveness Bristol
Outgoing Calls - Maximising Effectiveness Manchester
Outgoing Calls - Maximising Effectiveness Edinburgh
Outgoing Calls - Maximising Effectiveness Nottingham
Outgoing Calls - Maximising Effectiveness Birmingham