Dealing with Incoming Calls Positively Leeds
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls and getting instant feedback from the trainer.
This Dealing with Incoming Calls Positively course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
To increase confidence in taking all incoming calls
Understand the importance of customer care in a sales environment
How to handle complaints in a positive way
View Full Course Details
<
Our Leeds training venue
Address
Leeds Weetwood Hall Hotel Otley Road Leeds West Yorkshire LS16 5PS Tel 0113 230 6000
This course is available in the following locataions:
Dealing with Incoming Calls Positively London Dealing with Incoming Calls Positively Bristol Dealing with Incoming Calls Positively Manchester Dealing with Incoming Calls Positively Edinburgh Dealing with Incoming Calls Positively Nottingham Dealing with Incoming Calls Positively Birmingham
Book your place on one of our scheduled courses...
30th Sep 2025
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
30th Oct 2025
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
2nd Dec 2025
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
16th Dec 2025
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
22nd Jan 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
17th Feb 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
4th Mar 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
9th Apr 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
13th Apr 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
2nd Jun 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
View 7 more available dates
7th Jul 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
14th Jul 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
18th Aug 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
30th Sep 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
30th Oct 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
2nd Dec 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
16th Dec 2026
Leeds
£450.00
Places
1
2
3
4
5
6
7
8
9
10
Add to basket
1 places added to your cart
Our site uses cookies, including for advertising personalisation. For more information, see
our cookie policy .