This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence.
This Customer Excellence for Finance Staff course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
A greater understanding of the customers needs and how they rate customer excellence
Understand why customers complain especially when there is a financial implication and how to put things right
A greater understanding of the basic financial acts that govern what we do
PTP's courses take place at the Village Hotel Club Nottingham situated 5 minutes drive from Junction 25 of the M1, 13 Minutes drive from Nottingham City Centre.
PTP's Nottingham venue has a large free car park, WIFI throughout all areas and unlimited hot and cold refreshments served in the Hub Cafe along with a hot restaurant lunch.
Address
Nottingham WigWag - The Meeting Space Martindale House, The Green, Ruddington Nottingham Nottinghamshire Tel 0115 824 2310
This course is available in the following locataions:
