Customer Care London

Course Category
Course Location

Easy skills to quickly introduce into the business.

- Paul Franchetti, Airbus UK

This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident return to the workplace.

This customer care training course is available throughout the UK.

CPD Value 5.5 Hours

 

Course Benefits

  • How to handle objections
  • Understand the importance of customer care in a sales environment
  • How to handle complaints in a positive way
  • How to gain the maximum amount of relevant information in order to move the organisation forward in a constructive manner

 

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SalesTraining in London at The Minories

Our London training venue

PTP's Minories venue is in the heart of the City of London. The venue has great transport links with several tube stations within a 5 minute walk. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

 

Address

London
&Meetings
150 Minories
Aldgate
London
EC3N 1LS


This course is available in the following locations:

Customer Care Bristol
Customer Care Manchester
Customer Care Leeds
Customer Care Edinburgh
Customer Care Nottingham
Customer Care Birmingham

Book your place on one of our scheduled courses...
10th May 2024
London
£430.00
Places
28th Aug 2024
London
£430.00
Places
31st Oct 2024
London
£430.00
Places