PTP’s customer care training course, Customer Excellence for the Finance Environment was delivered recently to two of Zoopla’s employees.
Cynthia Taylor commented on this customer care training course,
‘I have enjoyed every minute of the course today. The trainer was excellent.’
and Simon Jones commented on this customer care training day,
‘The level of engagement from the trainer was outstanding.’
Benefits of this customer care training include:
- A greater understanding of the customers needs and how they rate customer excellence
- Understand why customers complain especially when there is a financial implication and how to put things right
- A greater understanding of the basic financial acts that govern what we do
- How to measure and track customer excellence
PTP delivers 14 customer care training courses including:
More praise for PTP’s customer care training courses:Very good course overall. Trainer got message across very well with good humour and examples– Gavin Ivery, Gillette Uk LtdThe content of the day was excellent, everything was covered clearly and thoroughly– Ben Brooks-Wilkin, S& B Herba Foods LtdIt was great, could not be better– Yasser Alloqmane, RingleyTo view all PTPs customer care training courses click here.