Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles.
This Through the Customers' Eyes course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Understand the value of brands
- The importance of customer care in retaining business
- An understanding of how their business compares to the competition
- A plan to ensure they meet and exceed customer expectations
Our Nottingham Training Venue
Address
Colwick Hall Hotel
Racecourse Road
Nottingham
NG2 4BH
0115 9500 566
Colwick Hall Hotel
Directions
Easily accessible from M1 - J26 6 miles
The distance from Nottingham train station is approx. 2.3 miles/9 minutes away.
There is free parking on-site
This course is available in the following locations:
Through the Customers' Eyes London
Through the Customers' Eyes Bristol
Through the Customers' Eyes Manchester
Through the Customers' Eyes Edinburgh
Through the Customers' Eyes Birmingham
Through the Customers' Eyes Leeds