There are many benefits for any business in adopting a quality control system. From improving efficiency and boosting productivity to supporting more positive relationships with customers and increasing customer satisfaction, a lot can be achieved by this simple shift. If you’re about to start the process of adopting a quality control system then these are our tips to ensure that implementation is successful.
Identify why you need a quality control system
For most businesses this will be driven by the need for greater efficiency. Organising and keeping track of documents is essential to avoid wasted resources, staff frustrations and errors and mistakes. Adopting a quality control system will support greater efficiency and allow your business to run more smoothly. To ensure that you pick the right option, start by looking at why the quality control system is so necessary for your business. What are your objectives in using it and what functions are you going to need?
Plan the adoption process at every stage
The more effort you put into planning the more likely your adoption will be successful. This isn’t just about planning the process of implementation itself but ensuring that the quality control system will work to support your business objectives. What are the goals that you’re hoping to achieve with the quality control system and how are you going to track and measure progress? At this stage it’s also useful to identify the role that each employee will have in the adoption process, as well as the support they might need once the system is up and running in order to use it successfully.
Promote healthy attitudes to change
In any business there can be resistance to change, especially when it involves the need to learn something new or acquire an unknown set of skills. Your workforce may not be fully aware of the benefits of a quality control system and, as a result, there may be some negative attitudes to the process of adopting the system It’s essential that you have all your employees on board when it comes to new systems – enthusiasm and engagement will be necessary to ensure that the adoption is successful and the new system performs positively for the business. If the values at the heart of your business culture are designed to help staff embrace change you will find it much easier to support this kind of evolution.
Use automation where it works for you
Although automation is something of a buzzword these days it’s not a cure all for every issue. There are many benefits to opting for a system that integrates automation, in particular the way that this can improve efficiency and reduce the time that staff spend on manual tasks. However, it’s essential to opt for a level of automation that suits your operations and which your team can work with, or it may cause more work than it saves.
Successfully adopting a quality control system is as much about the planning as it is the system itself. Find out more by booking onto our Introduction to Quality Management training course…