The Art of Retail Selling

1 Day
Birmingham 11th Jun 2021
9th Jun 2021
5.5 hours

Course Overview

This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments.  Public Houses have also benefited.

This The Art of Retail Selling course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

The Art of Retail Selling London
The Art of Retail Selling Manchester
The Art of Retail Selling Nottingham
The Art of Retail Selling Birmingham
The Art of Retail Selling Bristol
The Art of Retail Selling Edinburgh
The Art of Retail Selling Leeds

This course is worth 5.5 Continuous Professional Development hours.Learn more about CPD

Timetable

09.30 – 10.00     Coffee, Introduction and Objectives
10.00 – 10.30     Four Stages of Retail
(Building a profile of success)
10.30 – 11.00     Our Customers – Who Are They?
(What do we know about our customers?)
11.00 – 11.30     Hotspots
(Where are the greatest areas of impact and how do we use them?)
11.30 - 12.15      First Impressions
(Immediate impact exercises)
12.15 - 12.35      Customers - Winning Their Hearts and Minds
12.35 – 13.00     What Do They Really Want?
(Understanding their situation and needs, spotting our opportunities)
13.00 - 14.00      Lunch
14.00 – 14.45     Providing Solutions
14.45 – 15.15     Handling Objections
15.15 - 16.00      Closing the Sale
16.00 - 16.15      Maximising - Associated Sales and Additional Opportunities
16.15 - 16.30      Positive Next Steps
16.30 - 17:00      Action Plans Agreed

Testimonials

I really enjoyed the course. Very well presented with great understanding.
Ronnie Glass, Orvis
A very good course.
David Weatherston, Orvis
The course was very enjoyable and I have learnt a lot.
Sarah Bales, Orvis
Very interesting - lots of ideas.
Rebecca Furness, Total Fitness
Very good and helpful.
Catherine Fulton, Kiltane Retail Ltd

Benefits

  • An understanding of customers real needs and wants
  • An understanding of how customer profile affects product placement and layout
  • How to ensure continued custom
  • Actions to be implemented
Live Virtual Training
In-Person Training
Book your place on one of our online courses...
9th Jun 2021
Full Day
£280.00
Places
9th Jul 2021
Full Day
£280.00
Places
11th Aug 2021
Full Day
£280.00
Places
9th Sep 2021
Full Day
£280.00
Places
8th Oct 2021
Full Day
£280.00
Places
9th Nov 2021
Full Day
£280.00
Places
9th Dec 2021
Full Day
£280.00
Places
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Training
Per session£550.00
U-Choose Virtual Training
Per delegate£280.00
Places
Book your place on one of our scheduled courses...
11th Jun 2021
Birmingham
£430.00
Places
17th Jun 2021
Edinburgh
£430.00
Places
2nd Aug 2021
London
£430.00
Places
10th Aug 2021
Bristol (Clifton)
£430.00
Places
31st Aug 2021
Nottingham
£430.00
Places
20th Sep 2021
Manchester
£430.00
Places
7th Oct 2021
London
£430.00
Places
27th Oct 2021
Leeds
£430.00
Places
17th Nov 2021
Birmingham
£430.00
Places
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,100.00
6-10 delegates £1,500.00
Each additional £100.00
1-2-1 Training
Per session£600.00
U-Choose Training
Per delegate£430.00
Please choose a training location
Places