The Art of Retail Selling

1 Day
London 7th Dec 2023
7th Dec 2023
5.5 hours

Course Overview

This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments.  Public Houses have also benefited.

This The Art of Retail Selling course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

The Art of Retail Selling London
The Art of Retail Selling Manchester
The Art of Retail Selling Nottingham
The Art of Retail Selling Birmingham
The Art of Retail Selling Bristol
The Art of Retail Selling Edinburgh
The Art of Retail Selling Leeds

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09.30 – 10.00     Coffee, Introduction and Objectives
10.00 – 10.30     Four Stages of Retail
(Building a profile of success)
10.30 – 11.00     Our Customers – Who Are They?
(What do we know about our customers?)
11.00 – 11.30     Hotspots
(Where are the greatest areas of impact and how do we use them?)
11.30 - 12.15      First Impressions
(Immediate impact exercises)
12.15 - 12.35      Customers - Winning Their Hearts and Minds
12.35 – 13.00     What Do They Really Want?
(Understanding their situation and needs, spotting our opportunities)
13.00 - 14.00      Lunch
14.00 – 14.45     Providing Solutions
14.45 – 15.15     Handling Objections
15.15 - 16.00      Closing the Sale
16.00 - 16.15      Maximising - Associated Sales and Additional Opportunities
16.15 - 16.30      Positive Next Steps
16.30 - 17:00      Action Plans Agreed

Testimonials

I really enjoyed the course. Very well presented with great understanding.
Ronnie Glass, Orvis
A very good course.
David Weatherston, Orvis
The course was very enjoyable and I have learnt a lot.
Sarah Bales, Orvis
Very interesting - lots of ideas.
Rebecca Furness, Total Fitness
Very good and helpful.
Catherine Fulton, Kiltane Retail Ltd

Benefits

  • An understanding of customers real needs and wants
  • An understanding of how customer profile affects product placement and layout
  • How to ensure continued custom
  • Actions to be implemented
In-Person Training
Live Virtual Training
Book your place on one of our scheduled courses...
7th Dec 2023
London
£430.00
Places
10th Jan 2024
Edinburgh
£430.00
Places
18th Jan 2024
London
£430.00
Places
6th Feb 2024
Leeds
£430.00
Places
20th Feb 2024
Bristol (Clifton)
£430.00
Places
11th Mar 2024
Nottingham
£430.00
Places
28th Mar 2024
Manchester
£430.00
Places
18th Apr 2024
London
£430.00
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3rd May 2024
Birmingham
£430.00
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22nd May 2024
Edinburgh
£430.00
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View 8 more available dates
10th Jun 2024
London
£430.00
Places
10th Jul 2024
Bristol (Clifton)
£430.00
Places
8th Aug 2024
Nottingham
£430.00
Places
16th Sep 2024
Manchester
£430.00
Places
3rd Oct 2024
London
£430.00
Places
23rd Oct 2024
Leeds
£430.00
Places
13th Nov 2024
Birmingham
£430.00
Places
5th Dec 2024
London
£430.00
Places
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,100.00
6-10 delegates £1,500.00
Each additional £100.00
1-2-1 Training
Per session£600.00
U-Choose Training
Per delegate£430.00
Please choose a training location
Places
Book your place on one of our online courses...
7th Dec 2023
Full Day
£280.00
Places
8th Jan 2024
Full Day
£280.00
Places
6th Feb 2024
Full Day
£280.00
Places
5th Mar 2024
Full Day
£280.00
Places
9th Apr 2024
Full Day
£280.00
Places
5th Jun 2024
Full Day
£280.00
Places
5th Jul 2024
Full Day
£280.00
Places
7th Aug 2024
Full Day
£280.00
Places
5th Sep 2024
Full Day
£280.00
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4th Oct 2024
Full Day
£280.00
Places
View 2 more available dates
5th Nov 2024
Full Day
£280.00
Places
5th Dec 2024
Full Day
£280.00
Places
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Training
Per session£550.00
U-Choose Virtual Training
Per delegate£280.00
Places