The Art of Retail Selling

1 Day
Birmingham 1st Aug 2025
6th Aug 2025
5.5 hours

Course Overview

This is a course designed to assist individuals and companies to benefit from the experiences and research of successful retail establishments.  Public Houses have also benefited.

This The Art of Retail Selling course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

The Art of Retail Selling London
The Art of Retail Selling Manchester
The Art of Retail Selling Nottingham
The Art of Retail Selling Birmingham
The Art of Retail Selling Bristol
The Art of Retail Selling Edinburgh
The Art of Retail Selling Leeds

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Here is a selection of courses that we think you might also be interested in.

Through the Customers' Eyes
Enhancing the Visitors Experience
Knowing Your Customer To Maximise Business Opportunities
Relationship Marketing

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09.30 – 10.00     Coffee, Introduction and Objectives
10.00 – 10.30     Four Stages of Retail
(Building a profile of success)
10.30 – 11.00     Our Customers – Who Are They?
(What do we know about our customers?)
11.00 – 11.30     Hotspots
(Where are the greatest areas of impact and how do we use them?)
11.30 - 12.15      First Impressions
(Immediate impact exercises)
12.15 - 12.35      Customers - Winning Their Hearts and Minds
12.35 – 13.00     What Do They Really Want?
(Understanding their situation and needs, spotting our opportunities)
13.00 - 14.00      Lunch
14.00 – 14.45     Providing Solutions
14.45 – 15.15     Handling Objections
15.15 - 16.00      Closing the Sale
16.00 - 16.15      Maximising - Associated Sales and Additional Opportunities
16.15 - 16.30      Positive Next Steps
16.30 - 17:00      Action Plans Agreed

Testimonials

I really enjoyed the course. Very well presented with great understanding.
Ronnie Glass, Orvis
A very good course.
David Weatherston, Orvis
The course was very enjoyable and I have learnt a lot.
Sarah Bales, Orvis
Very interesting - lots of ideas.
Rebecca Furness, Total Fitness
Very good and helpful.
Catherine Fulton, Kiltane Retail Ltd

Benefits

  • An understanding of customers real needs and wants
  • An understanding of how customer profile affects product placement and layout
  • How to ensure continued custom
  • Actions to be implemented
In-Person Training
Live Virtual Training
Book your place on one of our scheduled courses...
1st Aug 2025
Birmingham
£450.00
6th Aug 2025
London
£450.00
13th Aug 2025
Bristol (Clifton)
£450.00
Places
13th Aug 2025
Leeds
£450.00
Places
15th Aug 2025
Nottingham
£450.00
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20th Aug 2025
Manchester
£450.00
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27th Aug 2025
Edinburgh
£450.00
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3rd Sep 2025
Nottingham
£450.00
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10th Sep 2025
Birmingham
£450.00
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16th Sep 2025
London
£450.00
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View 67 more available dates
19th Sep 2025
Bristol (Clifton)
£450.00
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24th Sep 2025
Manchester
£450.00
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24th Sep 2025
Leeds
£450.00
Places
30th Sep 2025
Edinburgh
£450.00
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1st Oct 2025
Nottingham
£450.00
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8th Oct 2025
Birmingham
£450.00
Places
13th Oct 2025
London
£450.00
Places
15th Oct 2025
Bristol (Clifton)
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22nd Oct 2025
Manchester
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30th Oct 2025
Edinburgh
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31st Oct 2025
Leeds
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5th Nov 2025
Nottingham
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12th Nov 2025
London
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18th Nov 2025
Leeds
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19th Nov 2025
Bristol (Clifton)
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21st Nov 2025
Manchester
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21st Nov 2025
Birmingham
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26th Nov 2025
Edinburgh
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3rd Dec 2025
Nottingham
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5th Dec 2025
Leeds
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9th Dec 2025
Birmingham
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Places
12th Dec 2025
Manchester
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Places
15th Dec 2025
London
£450.00
Places
16th Dec 2025
Bristol (Clifton)
£450.00
Places
19th Dec 2025
Edinburgh
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7th Jan 2026
Nottingham
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9th Jan 2026
Edinburgh
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Places
13th Jan 2026
Bristol (Clifton)
£450.00
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14th Jan 2026
Birmingham
£450.00
Places
19th Jan 2026
London
£450.00
Places
20th Jan 2026
Leeds
£450.00
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28th Jan 2026
Manchester
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4th Feb 2026
Nottingham
£450.00
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5th Feb 2026
Leeds
£450.00
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11th Feb 2026
Birmingham
£450.00
Places
18th Feb 2026
London
£450.00
Places
19th Feb 2026
Bristol (Clifton)
£450.00
Places
20th Aug 2026
Manchester
£450.00
Places
26th Aug 2026
Edinburgh
£450.00
Places
3rd Sep 2026
Nottingham
£450.00
Places
10th Sep 2026
Birmingham
£450.00
Places
16th Sep 2026
London
£450.00
Places
21st Sep 2026
Bristol (Clifton)
£450.00
Places
24th Sep 2026
Manchester
£450.00
Places
24th Sep 2026
Leeds
£450.00
Places
30th Sep 2026
Edinburgh
£450.00
Places
1st Oct 2026
Nottingham
£450.00
Places
8th Oct 2026
Birmingham
£450.00
Places
13th Oct 2026
London
£450.00
Places
15th Oct 2026
Bristol (Clifton)
£450.00
Places
22nd Oct 2026
Manchester
£450.00
Places
30th Oct 2026
Edinburgh
£450.00
Places
2nd Nov 2026
Leeds
£450.00
Places
5th Nov 2026
Nottingham
£450.00
Places
12th Nov 2026
London
£450.00
Places
18th Nov 2026
Leeds
£450.00
Places
19th Nov 2026
Bristol (Clifton)
£450.00
Places
23rd Nov 2026
Manchester
£450.00
Places
23rd Nov 2026
Birmingham
£450.00
Places
26th Nov 2026
Edinburgh
£450.00
Places
3rd Dec 2026
Nottingham
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7th Dec 2026
Leeds
£450.00
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9th Dec 2026
Birmingham
£450.00
Places
14th Dec 2026
Manchester
£450.00
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15th Dec 2026
London
£450.00
Places
16th Dec 2026
Bristol (Clifton)
£450.00
Places
21st Dec 2026
Edinburgh
£450.00
Places
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,150.00
6-10 delegates £1,600.00
Each additional £100.00
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½ day on-site£1,250.00
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U-Choose Training
Per delegate£450.00
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Book your place on one of our online courses...
6th Aug 2025
Full Day
£325.00
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4th Sep 2025
Full Day
£325.00
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3rd Oct 2025
Full Day
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4th Nov 2025
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4th Dec 2025
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5th Jan 2026
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3rd Feb 2026
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2nd Mar 2026
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5th Oct 2026
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4th Nov 2026
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4th Dec 2026
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...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £800.00
Each additional £325.00
1-2-1 Virtual Executive Coaching
½ day 1-2-1 virtually£650.00
1 day 1-2-1 virtually£650.00
U-Choose Virtual Training
Per delegate£325.00
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