Maximising Appointments on the Telephone

1 Day
Leeds 14th Sep 2022
9th Sep 2022
5.5 hours

Course Overview

This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates.

This Maximising Appointments on the Telephone course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Maximising Appointments on the Telephone London
Maximising Appointments on the Telephone Manchester
Maximising Appointments on the Telephone Nottingham
Maximising Appointments on the Telephone Birmingham
Maximising Appointments on the Telephone Bristol
Maximising Appointments on the Telephone Edinburgh
Maximising Appointments on the Telephone Leeds

This course is worth 5.5 Continuous Professional Development hours.Learn more about CPD

Timetable

09:30 - 09:45 Coffee & Course Objectives

09:45 - 10:15 Setting out our Objectives

10:15 - 11:00 Types of Closes To Maximise Appointments (Over 20 types of closes are studied)

11:00 - 11:30 Preparation for the Calls (Includes an introduction to objection-handling)

11:30 - 11:45 Coffee Break

11:45 - 12:30 Participants to Make Outgoing Calls (One to one supervision and advice)

12:30 - 13:30 Lunch Break

13:30 - 14:00 Discussion on 1st Session of Calls

14:00 - 14:30 Improving Qualification (When to use Open and Closed Questions)

14:30 - 15:00 Role Plays (Here delegates practise closing early & often so that it becomes second nature)

15:00 - 15:15 Coffee Break

15:15 - 16:00 Participants to Make Outgoing Calls (One to One Supervision and Advice)

16:00 - 16:30 Problems and Solutions

16:30 - 16:45 Summary & Action Plans Agreed

Testimonials

Great training. Will definitely recommend.

Andria Pantelli, The Pedder Group

Very good.

Mark Williams, The Complete Communication Company
A very helpful and useful day. Very pleased and already feeling a lot more positive.
Rachel Panter, United Pallet Network
I have really enjoyed the day. I have learned a lot today. Tracey Richards was very helpful and she has made me feel more confident about my job
Laura Bagguley, United Pallet Network
Fantastic! Presenter really listened to my needs offered practical solutions. Left the course feeling really inspired and confident. I can put into practice newly acquired skills & maximise lead generation.
Michelle Thomas, Brett Technologies Ltd
I am going away inspired to make changes to generate business for Brett. Fantastic training.
Angela Bullen, Brett Technologies

Benefits

  • To improve calling techniques
  • To enhance negotiating skills on the telephone
  • To overcome personal obstacles to closing
  • Improve their qualification techniques
Live Virtual Training
In-Person Training
Book your place on one of our online courses...
9th Sep 2022
Full Day
£280.00
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10th Oct 2022
Full Day
£280.00
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9th Nov 2022
Full Day
£280.00
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9th Dec 2022
Full Day
£280.00
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9th Jan 2023
Full Day
£280.00
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8th Feb 2023
Full Day
£280.00
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8th Mar 2023
Full Day
£280.00
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11th Apr 2023
Full Day
£280.00
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8th May 2023
Full Day
£280.00
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8th Jun 2023
Full Day
£280.00
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View 6 more available dates
10th Jul 2023
Full Day
£280.00
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8th Aug 2023
Full Day
£280.00
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8th Sep 2023
Full Day
£280.00
Places
9th Oct 2023
Full Day
£280.00
Places
8th Nov 2023
Full Day
£280.00
Places
8th Dec 2023
Full Day
£280.00
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...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Training
Per session£550.00
U-Choose Virtual Training
Per delegate£280.00
Places
Book your place on one of our scheduled courses...
14th Sep 2022
Leeds
£430.00
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30th Sep 2022
Birmingham
£430.00
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27th Oct 2022
Edinburgh
£430.00
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24th Nov 2022
London
£430.00
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12th Jan 2023
Bristol (Clifton)
£430.00
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26th Jan 2023
Nottingham
£430.00
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14th Feb 2023
Manchester
£430.00
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1st Mar 2023
London
£430.00
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21st Mar 2023
Leeds
£430.00
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24th Apr 2023
Birmingham
£430.00
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View 10 more available dates
28th Apr 2023
Edinburgh
£430.00
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23rd May 2023
London
£430.00
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22nd Jun 2023
Bristol (Clifton)
£430.00
Places
12th Jul 2023
Nottingham
£430.00
Places
27th Jul 2023
Manchester
£430.00
Places
10th Aug 2023
London
£430.00
Places
13th Sep 2023
Leeds
£430.00
Places
29th Sep 2023
Birmingham
£430.00
Places
26th Oct 2023
Edinburgh
£430.00
Places
23rd Nov 2023
London
£430.00
Places
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,100.00
6-10 delegates £1,500.00
Each additional £100.00
1-2-1 Training
Per session£600.00
U-Choose Training
Per delegate£430.00
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