Generating New Business by Telephone

1 Day
Bristol (Clifton) 16th Feb 2021
2nd Feb 2021
5.5 hours

Course Overview

This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the trainer which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve their listening skills to maximise their chances of generating new business leads.

This Generating New Business by Telephone course is available throughout the UK.

CPD Value 5.5 Hours

CPD Value 5.5 Hours

Course Locations

Generating New Business by Telephone London
Generating New Business by Telephone Manchester
Generating New Business by Telephone Nottingham
Generating New Business by Telephone Birmingham
Generating New Business by Telephone Bristol
Generating New Business by Telephone Edinburgh
Generating New Business by Telephone Leeds

This course is worth 5.5 Continuous Professional Development hours.Learn more about CPD


09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:15 How to Make Cold Calls Effectively

11:15 - 11:30 Preparation of Contact Lists*

11:30 - 11:45 Working Coffee Break

11:45 - 12:30 Tutor to Make Real Prospect Calls Whilst Participants Listen In

12:30 -13:00 Delegates Practise Techniques

13:00 - 14:00 Lunch Break

14:00 - 15:30 Participants to Make Real Prospect Calls Closely Supervised

15:30 - 16:30 Systems for Following up Prospects

16:30 - 16:45 Summary & Action Plans Agreed

* Delegates should bring up-to-date business directories and any lists of cold prospects. Please note these will need to be screened for TPS (Telephone Preference Service) in advance of the course. Contact PTP for details. Corporate brochures and a business card will help the trainer make the live calls.


Good session. Well done.

Tom Jinks, Lombard

Excellent course. Very practical.

Aidan O’Donovan, Ulster Bank Ireland DAC

A brilliant course that has prepared me and given me confidence to cold call.

Phillip Jefferies, 2020 Business Insight

Really willing to come back home and put into practise what I have learned today. No gatekeeper will stop us!

Adrian Badia, Aquapurge Ltd

I was quite sceptical until Marc did his demonstration: he completely changed my mind and removed my doubts, then I had no fear to try myself!

Etienne Quinot, Aquapurge Ltd

Very insightful course - trainer excellent.

Gina Wiggins, RAD Europe Ltd

Overall I was very impressed with course and feel all parts were handled well & professionally. A well structured well thoughtout course with excellent support.

Richard Mirams, Greiner Bio-one

I thoroughly enjoyed today and I feel I have learnt new things and interacted much better wshen using the telpehone.

Candice Revill, Safety Kleen

Really good teaching, very understandable

.Jessie Andrews, AB Supplies

A really good course, very helpful and kind, is definitely recommended.

Faye Young, Clean Thinking

If there is one course that can teach a group of hardened van and truck salespeople something new then this is it. All my salespeople who attended saw the benefits of generating new business by telephone especially using the unique techniques this course teaches them. There are no tricks and the people on the receiving end of the calls are treated professionally. The great thing is that not only did my team receive excellent training but the course also generated many excellent leads. I would highly recommend this course to anyone in B2B sales.

Darren Brown, Acorn Trucks

Very useful and fun. Uses simple but very effective techniques.

David Levenston, Rock Oil Company
Excellent delivery of course which was tailored specifically to meet our requirements.
David Fleming,International Sales, Blackboard UK
Very interesting, informative and interactive session.
Natalie Wilton, Frontline Marketing
Excellent, a huge boost
Ian Claydon, Landesk Software
A big thank-you to Angie for hosting the course. I really enjoyed it and felt I have learnt a great deal.
Cerys Madden, Rollinson Smith & Co Ltd
Trainer was brilliant, everything we learned could be applied in areal situation and was very useful advice. She is also very enjoyable to listen to.
Natalie Davis, Premium Group
Enjoyed the course. Found it really met my needs.
Audrey Borland, Club Max, East Dunbartonshire
Tracey was brilliant and made the course fun and undaunting.
Susan Geier, Varian Ltd.
An extremely informative day with much to think about. Gifted tutor!
Andy Dunkley, Barcham Trees
Thought the course was excellent and found it very helpful.
Craig Wilkinson, Amada UK Ltd.
Very good course, well delivered.
Guy Finch, Media Hut
Melanie Sinclair, Dairygold Ingredients UK
Enjoyable course. The trainer was enthusiastic & encouraging.
Mandy Castleman, TUV Product Service
I found the techniques of handling gatekeepers extremely valuable.
Phil Almond, TUV Product Service
Course has focussed what I do on phone, will reduce time required (better for me & customer).
Ian Veal, TUV Product Service
Excellent, much more confident after the day of cold calling.
Alexander Ring, Bright Brown Chartered Accountants


  • Greater confidence generating new business by telephone
  • Effective techniques for telephone prospecting
  • Development of an individual style
  • The ability to make direct contact with the decision-maker
  • Genuine leads generated on the course
Face-to-Face Live Virtual Training
In-Person Training
Book your place on one of our online courses...
2nd Feb 2021
Full Day
20th Jul 2021
Full Day
9th Nov 2021
Full Day
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Training
Per session£550.00
U-Choose Virtual Training
Per delegate£280.00
Book your place on one of our scheduled courses...
16th Feb 2021
Bristol (Clifton)
16th Feb 2021
18th Feb 2021
4th Mar 2021
30th Mar 2021
1st Apr 2021
6th May 2021
12th May 2021
27th May 2021
2nd Jun 2021
Bristol (Clifton)
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,100.00
6-10 delegates £1,500.00
Each additional £100.00
1-2-1 Training
Per session£600.00
U-Choose Training
Per delegate£430.00
Please choose a training location