Communication Skills in Sales - 2 Hour Virtual Training Masterclass

2 Hours
16th Mar 2021

Course Overview

Communication is one of the most important skills of a successful salesperson. In this Masterclass we will cover verbal and non-verbal communication as they are important skills to use with a customer.

Timetable

09.00 – 09.40        Understanding verbal and non-verbal communication
09.40 – 10.15        Understand how and when to use different types of questions
10.15 – 10.25        Coffee Break
10.25 – 11.00        Why is active listening important?

Benefits

•    Learn how to interpret verbal and non-verbal communication cues
•    Develop an effective questioning technique
•    Understand how to use active listening to build a relationship with your customers.
 

Live Virtual Training
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16th Mar 2021
2 Hours
£150.00
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Each additional £35.00
1-2-1 Virtual Training
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...or create a training session that suits you using one of the options below.
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